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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,105 reviews
Maria Salas's profile image
Maria Salas 
5 years ago

Excellent costumer service and quick response, thank you! 

Business response:

Your feedback is more than appreciated! 

Timothy Jackson's profile image
Timothy Jackson 
5 years ago

Fast service, easy request website...... 

Business response:

Hi Timothy, I would like to thank you for providing American Home Shield with such positive feedback and I hope you continue to enjoy! 

Anonymous's profile image
Anonymous 
5 years ago

Complete satisfaction with the company and the technician 

Business response:

Hi, Thank you for taking the time to give your feedback. We really appreciate it. 

Sharad Shrestha's profile image
Sharad Shrestha 
5 years ago

I was very pleased with the prompt response I received for some problems I had with the plumbing problem in my house. The service was rendered promptly and professionally. 

Business response:

Hi Sharad, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ben Moody's profile image
Ben Moody 
5 years ago

Prompt repair Of both my dishwasher and hot water dispenser. 

Business response:

Ben, Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day. 

Ray Cason Jr.'s profile image
Ray Cason Jr. 
5 years ago

Great Job, took too many days to get someone out here, but they did a good job. The follow was a pro.. 

Business response:

Hi Ray, It was a pleasure to read your review about your American Home Shield experience. I hope you continue to enjoy! 

Ms. Barr's profile image
5 years ago

Recently phoned American Home Shield ('AHS') and started telephone claim to service Maytag range. AHS representative was professional in the handling of my claim. Within an hour, Service Contractor contacted me to confirm next day service. Upon timely arrival and thorough assessment of the range, the issue was identified, parts were ordered (and picked up) and successful repair was made. Thank you AHS for service well provided. 

Business response:

Hi Ms. Barr, Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope you continue to enjoy AHS and the coverage we provide. 

Jack Williams's profile image
Jack Williams 
5 years ago

Help me every time I called used them a number of times and was very helpful 

Business response:

Hi Jack, We hope you continue to enjoy our customer service representatives! 

Carl Toland's profile image
Carl Toland 
5 years ago

During the 7 plus years we have been with AHS, we have utilized the policy for several HVAC issues and two issues with our kitchen range. The tradespeople associated with AHS are professional, trustworthy and as prompt as they can be under the given circumstances. AHS staff are just courteous, but the online scheduling process is nice also. 

Business response:

Good morning Carl, You patronage to American Home SHield is more than appreciated! Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,105 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.