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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Calls are taken promptly, associates are friendly and professional, service is always scheduled promptly
Business response:
Good morning Sherrill, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Great experience! Did not have to worry about a thing. Repair was timely, professional and convenient. Repair technician (Andrew) went out of his way to make sure to take care of me. I appreciate the service! Well worth it!
Business response:
Hi Cinthya, I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.
Because they are a good company. Great costumer service.
Business response:
Hi Josefina, Thank you for the wonderful review and for taking the time to share your feedback with AHS. Our priority is customer service and we are ecstatic that we met that mark!
Flexible and timely fixing issues are great. Things to improve on is coving more on air-conditioning repairs and Freon , 10$ does not help at all, covering more on hot water heater repair and parts.
Business response:
Hi Joe, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They have done a good job of getting service technicians into my home and saving me money.
Business response:
Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Pretty much satisfied with service and the venders they schedule to perform the service
Business response:
Thank you for the kind rating, Vieira! We’re so happy your visit with American Home Shield went well.
This service was originally an optional add-on to my mortgage 9 years ago. The coverage and price sounded good, so I signed up. In those years, I have made at least 4 service requests, and all have been handled expeditiously and satisfactorily. When my mortgage company stopped offering the service, I signed up on my own immediately. This has been a company and service I have really been glad I got, and have recommended it to anyone who asks.
Business response:
Hi Arti, Your patronage to AHS is more than appreciated. I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.
Alway take care of my concerns and normally within 24/48 hours.
Business response:
Hi Larry, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Amercian HomeShield was great...after they agreed to fix my washing machine I called them to give a replacement and a repair and they were very helpful in accomodating my request and got me the replacement value. Thanks a lot for getting rid of a broken 11 year old washer and getting a new one
Business response:
Hi Neil, Your feedback is more than appreciated and I hope you continue to enjoy your American Home Shield contract!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,099 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.