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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,105 reviews
Frank Gallub's profile image
Frank Gallub 
5 years ago

This is a great insurance program that gives me peace of mind. Not worrying about things going wrong that cost money to take care of is well worth the cost of my policy. Since I started with AHS, I had two problems arise in my home. I got on line and went to the AHS website, put in my information and had an immediate reply with the name and number of the contractor to call. Just that fast! I am a customer for life! 

Business response:

Hi Frank, I am glad to hear about your most recent American Home Shield claim and both service claims that were repaired. I hope you continue to enjoy the contractors that AHS provides. 

Quiannia Owens's profile image
Quiannia Owens 
5 years ago

Swift, professional, and kind! I highly suggest this company! 

Business response:

Hi Quiannia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Kurt's profile image
5 years ago

AHS removes the guesswork out of finding a reputable and responsive repair contractor and has earned their place as our family partner. Great Work AHS! 

Business response:

Hi Kurt, Thank you for sharing your American Home Shield feedback with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair. 

Rita ussery's profile image
Rita ussery 
5 years ago

Because when I need help you always help me. 

Business response:

Hi Rita, We will continue to provide you with good coverage and an even better AHS experience! 

Anne-Marie Nataro's profile image
Anne-Marie Nataro 
5 years ago

Made the repairs, did not keep looking for stuff to add. 

John D Luke's profile image
John D Luke 
5 years ago

The people I have dealt with at American Home Shield have always been nothing less than outstanding. No matter what my issue has been they have managed to help me. 

Business response:

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

David R.'s profile image
5 years ago

I am thoroughly pleased with my last service request. The technician was willing to work around MY schedule after work hours, which means I suffered no lose in income on top of the service fee. He came right on schedule day one; troubleshot the problems and ordered parts. 2 working days later he was back (After work hours THANK YOU!) and repaired both the washer and dryer. I have ran 15 loads through them since the service and they are back to "Like New" operation. Like I said 10/10 100% satisfied! GREAT JOB, THANK YOU!!!! 

Business response:

Hi David, We are pleased to hear about your American Home Shield experience and hope you continue to enjoy a great service experience with the contractors we provide! 

Mike Kight's profile image
Mike Kight 
5 years ago

Overall a very satisfactory experience. Some of the phone reps are hard to understand. The service technician did not wear a mask but was friendly, knowledgeable and professional. 

Business response:

Hi Mike, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Joseph Franco's profile image
Joseph Franco 
5 years ago

Very quick reaction time and everything was fixed, thank you. 

Business response:

Hi Joseph, I am glad to hear about your AHS experience and I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,105 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.