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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,095 reviews
Bob Wykoff's profile image
Bob Wykoff 
5 years ago

When they couldn't repair my ductless A/C they authorized a replacement quickly 

Business response:

Hi Bob, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mikah's profile image
5 years ago

I recently purchased a home and received a warranty as part of my purchase. It was really helpful because I was able to have my HVAC system checked and my door locks changed at the price of only my service charge. Both technicians came out the day following my request. 

Business response:

Hi Mikah, I am glad to hear about your most recent American Home Shield claim and the issues that were repaired. I hope you continue to enjoy the contractors that AHS provides. 

J B MELVIN's profile image
J B MELVIN 
5 years ago

A HS has provided my family with continuous professional service for several dozen years and at several residences. I trust them explicitly with all of my covered repair needs. 

Business response:

Hi J B, I am pleased to hear that you have enjoyed your experience with American Home Shield and I hope you continue to enjoy! 

Esequiel Velasco's profile image
Esequiel Velasco 
5 years ago

American is quick to respond , sets up your service call and gets someone to fix your problem 

Business response:

Hi Esequiel, It is a pleasure to read our feedback about your AHS experience over the past 25 years! We hope you continue to enjoy the customer service and contractors that have serviced your home repairs! 

Jeffrey Tyler's profile image
Jeffrey Tyler 
5 years ago

Fast response and problems typically resolved efficiently. 

Business response:

Hi Jeffrey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Lisa's profile image
5 years ago

Easy to navigate system, timely notification of where repair service will happen, provided all contact names and phone numbers. 

Business response:

Hi Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Theresa Wilson's profile image
Theresa Wilson 
5 years ago

The last service person was excellent and very professional. Was very satisfied. 

Business response:

Theresa, Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day. 

BonnieH's profile image
5 years ago

I just switched from First American Home Warranty to American Home Shield. I am so happy I did. The professionalism of AHS is excellent. I am very pleased with the quality of vendors they have. I highly recommend AHS! 

Business response:

Hi Bonnie, Thank you for your feedback about your American Home Shield warranty! We are pleased to hear that you have enjoyed the warranty and contractors that we provide. 

David Valenti's profile image
David Valenti 
5 years ago

They've been responsible to the program offered to me so far. 

Business response:

Hi David, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,095 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.