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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,095 reviews
Edith Shemwell's profile image
Edith Shemwell 
5 years ago

Only used them once so far and they were quick, thorough, professional and efficient 

Business response:

Good morning Edith, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Penny Ott's profile image
Penny Ott 
5 years ago

I had them come out to my home a few times now and both times they sent out good and fast people to get the job done and AHS has been good about covering everything that they said they would. I'm so glad I have them 

Business response:

Hi Penny, I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. I hope you continue to enjoy the coverage we provide! 

Charles Jolicoeur's profile image
Charles Jolicoeur 
5 years ago

The time I contact American Home Shield to the time the contractor came out was very Timely and the contractor was courteous and conscientious 

Business response:

Hi Charles, Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair. 

John Porter's profile image
John Porter 
5 years ago

They got the job done in a professional and timely manner. My problem was with communication. I had a hard time understanding the representatives. 

Business response:

Hi John, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Kay Morris's profile image
Kay Morris 
5 years ago

Good response, good follow up, quality products, repairs timely 

Business response:

Hi Kay, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Larry Shelton's profile image
Larry Shelton 
5 years ago

The service provider on time and did a great job! Can't ask for anything more 

Business response:

Larry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day. 

David B.'s profile image
5 years ago

The dishwasher went out shortly after I closed on my property. I called AHS and a technician was dispatched immediately. Once it was determined that the unit could not be fixed, AHS provided an option to have an eCard delivered to replace the dishwasher, which I accepted. I’ll pick out the new dishwasher tomorrow and have it installed. In a nutshell ... immediate response, evaluation, and prompt resolution as contracted. I can’t ask for any more than that! Thanks American Home Shield!! 

Business response:

Hi David, Your feedback about your experience to have the dishwasher repaired is greatly appreciated. We hope you continue to enjoy American Home Shield's customer service and the experiences we provide 

Anita Nelson's profile image
Anita Nelson 
5 years ago

Prompt response, easy, eliminate worry about who to call. 

Business response:

Hi Anita, Thank you for sharing your feedback with us about your most recent AHS experience. We hope you continue to enjoy the fast and efficient service! 

Michele D. Vierhus's profile image
Michele D. Vierhus 
5 years ago

Wonderful people, professional, thorough! 

Business response:

Hi Michele, I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,095 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.