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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Because I had an issue with a shoddy contractor and I let AHS know that my state has received multiple complaints, and BBB filings against this company, yet they still use them. It's happened more than once as well with a plumbing company, where my spouse and I just canceled the service call and just paid hundreds of dollars out of pocket for the issue to be fixed. And they used an inexperienced contractor to install my hot water heater and the contractor did not shut off the gas line, so we had to call our local utility com... read more
American Home Shield used to be a great company, but now they offer horrible coverage. They covered very little of my Well repair. They charge 5 times more for a monthly plan and offer less coverage. I will be canceling my plan with them.
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
SOME TIME IT TAKES LONG TIME FOR THE CONTRACTOR TO ANSWER AND DO THE SERVICE
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I times i used the companies you're contracted with have always had bad reviews. It took one companies to come out to finally figure it out and repair it properly.
Business response:
Hi Mary, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract.
this is a scam to many hidden clauses to give full coverage as advertised
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Disappointed in my latest repair situation. Don't trust the vendor assigned to the service.
My rate has increase substantially since I held a policy. I think you are overcharging.
Business response:
Hi Robin, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Bunch of crooks working there , when it comes for service all they is playing game and lie and blame the customers and using 1 star vendors
Business response:
Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.
Worst experience I've had with home warranty. Avoid them. I filed a claim 6 months agoa and still dealing with customer service with no end in sight.
Business response:
Hi David, American Home Shield appreciates you sharing your feedback about your experience. We would be glad to speak with you to assist with a resolution to the issues that occurred.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,575 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.