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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your HVAC contractor is terrible. Came 3 times without having the AC get back to normal work.the AC started making noise after they tried to fixed it
Business response:
Hi Lela, I hate to hear about the delay in service that has been experienced to have the refrigerator repaired. I would be glad to speak with you to further assist.
When I had water leak with no water in my house there was a 3 day wait and nobody cared I had no water
Business response:
Hi Sharon, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues. Please provide your AHS contact number.
I called in service request got the wrong service request and then told them I needed late afternoon and got mid afternoonSo I canceled
I submitted claim on 8/3. It is 8/25 and I still don't have any air. No one from AHS has called to follow up to update me when my service will be done!
Business response:
Hi Jayne, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.
They said someone would contact me. I had to contact them.
always send unprofessional tech , and they dont cover anything that it should cover it just wasting money
Business response:
Hi Rebecca, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.
AHS hide behind the theory "Pre Existing Condition" to avoid claim payout
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
I wish people would answer the phone and/or that the service tickets are always closed out. 1 of my original tickets was not properly closed, so the system would not let me request a recall, this caused a week 2-3 week delay in getting our AC unit properly diagnosed and on its way to being fixed, we are into week 3 now.
Business response:
Your feedback is greatly appreciated.
I paid for many things and nothing gets done, when I call they promise to fix it and they say the parts are on its way but never did fix my products.
Business response:
Hi Ramesh, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,575 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.