This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is easy to file a claim, but difficult to get a resolution if the service was not completed by the contracted business.
Business response:
Hi Wendy, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Great job. Highly recommend. Quick and very affordable.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Most times, a good contractor is sent out to resolve o problem.
Business response:
Thanks for sharing your positive feedback.
I was very impressed with how quickly I was able to engage AHS to start the process of repairing my air conditioner. However, the team who arrived to fix my AC advised me they had to confer with AHS before they could make the repair. Fine, so far. Then I received a survey asking me how AHS had performed (much like this one). I now have an appointment to have my AC repaired one week from today. So my gentle suggestion would be to connect the system that reports completion of requested work before asking a customer "How did we... read more
Business response:
Your feedback is greatly appreciated.
He did everything great and I would want him back again
Business response:
Thanks for sharing your positive feedback.
When you buy a house with appliances in it, you may not know how old they are and this gives me comfort and reassurance about having the appliances covered.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
All repairs have been done in a timely and professional manner.
Business response:
Hi James, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Timeliness, professionalism, cost, satisfaction of/with resolution.
Business response:
Thanks for sharing your positive feedback.
Difficulty communicating with customer service people. Heavy foreign accents. Inability to select contractor. Inferior service providers too often
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,854 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.