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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,978 reviews
heath's profile image
heath 
3 years ago

I have been with American Home Shield for about five years now and thee service is easy and excellent. It is worth it and I would recommend to anyone. I've had an overall great experience. 

Business response:

Hi Heath, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Alisa Russell's profile image
Alisa Russell 
3 years ago

I love the ease of filling a claim and how soon the service person responds. 

Business response:

We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Susan Bowes's profile image
Susan Bowes 
3 years ago

i had them before and they are a great company good value would reccomend 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Richard Chaplain's profile image
Richard Chaplain 
3 years ago

Repairs are handled promptly and by professional service technicians. 

Business response:

Hi Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Gary Bradshaw's profile image
Gary Bradshaw 
3 years ago

The technician was experienced and professional. 

Business response:

Hi Gary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Lester Neidig's profile image
Lester Neidig 
3 years ago

I found them to be difficult to deal with - They do not have alternative companies to send out when a repair is needed. They go only to 1 company 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

THOMAS LAMPROS's profile image
THOMAS LAMPROS 
3 years ago

American Home Shield charges an upfront fee of over $100 each time I file claim for service. This should be covered by my monthly payment. 

Business response:

Hi Thomas, Thank you for sharing your AHS experience. I would be glad to speak with you regarding the service fee charges. 

ROGER's profile image
ROGER 
3 years ago

Great home insurance company. Always prompt 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Deirdre S. Parker's profile image
Deirdre S. Parker 
3 years ago

I always receive great service and professionalism 

Business response:

Hi Deidre, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,978 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.