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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,978 reviews
Lorren's profile image
Lorren 
3 years ago

One time I had to pay twice for a service and I did not like that. Sometimes I have to wait numerous days. This is when I had a water leak causing more damages. 

Business response:

Hi Lorren, I hate to hear about your most recent service experience and the delay in service to fix the issues that need to be repaired. Please provide your AHS contract number or property address. 

Kevin conley's profile image
Kevin conley 
3 years ago

Always resolving my problems on a timely manner 

Business response:

We're glad to hear your experience went well. 

Michelle Moser's profile image
Michelle Moser 
3 years ago

fast and professional, needed to come back twice in a reasonable time 

Business response:

Your feedback is greatly appreciated. 

Gary Martin's profile image
Gary Martin 
3 years ago

Great customer service. You can call or jump online. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ry's profile image
Ry 
3 years ago

They provided immediate and professional technician for our warranty needs. 

Business response:

Hi Ry, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

David R. Melville, Jr.'s profile image
David R. Melville, Jr. 
3 years ago

Covered the expense, and the entire process was quick, efficient and easy. 

Business response:

Thanks for letting us know everything is working out for you! 

Aidas Na's profile image
Aidas Na 
3 years ago

The technician arrived on time, was professional, fixed the issue. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Pam G. Howard's profile image
Pam G. Howard 
3 years ago

The request for service is quick and easy. The reponse time was basically immediate, with the contracted service provider’s information. This incident happened to be a follow up from a recent request for service. I had the peace of mind that and had a stress free experience since the service provider responded immediately and was able to resolve the problem. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

PETER's profile image
PETER 
3 years ago

Schedule: time from “I have a problem call” to “problem resolved” was very reasonable. Cost: Very reasonable Courtesy/skill: Louis was very professional 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,978 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.