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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,973 reviews
Carlos Lopez's profile image
Carlos Lopez 
3 years ago

Good services, professionals and very good prices 

Business response:

Hi Carlos, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frances Fandel's profile image
Frances Fandel 
3 years ago

The company they use in my area. It's always Discount Contractors and they don't do a good job half the time. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

David's profile image
David 
3 years ago

Nice professional and quick. good investment knowing you have someone you can trust in time of need 

Business response:

Hi David, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Marcus Reid's profile image
Marcus Reid 
3 years ago

Very easy to deal with and the contractor that came to visit my home was very professional. 

Business response:

Thanks for sharing your positive feedback. 

Lamar Gosha's profile image
Lamar Gosha 
3 years ago

I have had some repairs done quickly for fair cost but others that took over a month to repair, repair was bad as well as a repair where I was ripped off paying over $300 out of pocket for a simple doorbell repair. 

Donna's profile image
Donna 
3 years ago

I think what ever appliances you gave you should send that tech that is trained for that particular brand. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Fredrica Christensen's profile image
Fredrica Christensen 
3 years ago

Quickly provided a contractor. The contractor responded and scheduled promptly. The problems were identified, explained and resolved professionally and promptly. 

Business response:

Hi Fredrica, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Eugene Folks Jr.'s profile image
Eugene Folks Jr. 
3 years ago

1. I want to be able to see every service order I placed; add a history; 2. some of the sub-contractors share their difference in service under the various home warranty services and AHS don't come out favorably, depending on the service order, from replacing an appliance to replacing parts on a item; 3. Collect the deductible after the service instead of up front, because it's a little challenge to get it back, due to circumstances; that's enough. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Joy Jaramillo's profile image
Joy Jaramillo 
3 years ago

The service person that was sent to us was the best, Ronnie from Heritage air and heat did a really great job fixing our problem, such honest and great guy overall. 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,973 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.