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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,885 reviews
Rafael Herrera's profile image
Rafael Herrera 
2 years ago

It took a week to get an appointment to get my air fixed when temps were 100 deg in Florida 

Cynthia D Poke's profile image
Cynthia D Poke 
2 years ago

Reliable, and dependable. I can call on them to fix whatever appliances needs attention at that moment. 

Business response:

Hi Cynthia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

CHRIS's profile image
CHRIS 
2 years ago

Having someone to help me find service technicians and help offset the cost of repairs is worth its weight in gold 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

TAMMIE's profile image
TAMMIE 
2 years ago

The gentleman that serviced the unit was nice 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Tom G. Walter's profile image
Tom G. Walter 
2 years ago

The good; very easy, fast and convenient claims process. The bad; questionable and unexperienced vendors. Very atrocious appliance replacement process. 

Business response:

Thanks for sharing your experience. 

Rosalyn C Richman's profile image
Rosalyn C Richman 
2 years ago

I liked that AHS responded promptly to my 2 recent requests, one for the refrigerator (icemaker) and one for the water heater. A different vendor contacted me about the two problems, and both came within a few days of my submitting my requests. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Karen McCollum's profile image
Karen McCollum 
2 years ago

AHS is very responsive and saves me the time and trouble of finding a qualified repair technician. 

Business response:

Hi Karen, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

William J. Struska's profile image
William J. Struska 
2 years ago

It was easy to request a service call online. Service was prompt and solved our problem quickly. 

Business response:

Hi William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Thomas Kotoff's profile image
Thomas Kotoff 
2 years ago

Fast response when help is needed. Willingness to replace when repair not possible. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,885 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.