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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They usually respond quickly and get a company to you as soon as possible.
Business response:
Hi Beverly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I think the company has become a lot better over the last year but a little more responsiveness by the techs would be helpful.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Easy, efficient, and effective from start to completion
Business response:
Hi Jon-Paul, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
When I need something repaired, AHS only send me one referral. Sometimes, those referrals were not the best. Therefore I am stuck with whoever AHS sends me. I think this is unfortunate for me and I pay every month for AHS services which they controls.
Business response:
Hi Steve, Thank you for bringing your experience to our attention. I would be glad to speak with you to address the issues that occurred. Please provide your AHS contract number or property address.
Once an ID (job #) was issued the repair process was very quick and concise
Business response:
Your feedback is greatly appreciated.
I am happy that the problem was solved in timely manner.
Business response:
Jaime, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I really like the technician sent to my home. He has serviced other items in my home. The return time was quick from when I requested service
Business response:
Hi Keida, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Amazing plan to have if you are a homeowner! Within the past few months, I have had to replace my water heater and furnace (separate claims), and AHS has made it very easy to schedule a tech to come out quickly. The price to get both replaced brand new is far under retail! Highly recommend AHS to all friends and family!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Fridge broke, first vendor couldn't come for 10-days, AHS found a second vendor who arrived the next day
Business response:
We're glad to hear your experience went well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,930 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.