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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick to resolve issues and send out refund checks. Also quick to have repair work schedule and completed. Nice to know they have your back.
Business response:
Hi M. Colloton, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Timely , courteous, fast but quality work.
Business response:
Thanks for letting us know everything is working out for you!
Replaced my 28-year-old dishwasher with a new one. I liked that I could choose from several brands and price points. The one I chose only cost me the original service fee.
Business response:
Hi Mike, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Excellent response with online request booking and vendor called the next day
Business response:
Thanks for sharing your positive feedback.
AHS made it easy to make a claim, All Around appliance was prompt with calling and scheduling a time to come to the house, they were very flexible when I needed to schedule a couple of hours later in the day. What takes the longest is AHS approving the parts and getting them ordered, it’s beyond me why that part should take a week! Once the parts were in again All Around was speedy with the actual repair.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They got a repair out to our house soon after I put a claim in! I still waiting to hear from them about what their doing about my the part for my fridge. The repairman said where he looked the part was discontinued.
Business response:
Thanks for sharing your positive feedback.
Prompt, professional service. The appliance problem was quickly resolved.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Understand, AHS has been wonderful and has helped me tremendously as I age and I’m a home owner… they have helped me not get overwhelmed being a home owner but there is still room for improvement thus , me writing this because of my latest situation with my built in microwave. I had to be in the phone with some wonderful people but still, fixing this microwave has been extensive and I’m having to hire a carpenter and spray paint my trim kit so it matches the other glossy black appliances in my remodeled kitchen from 2014
Business response:
Hi Teresa, Thank you for sharing your experience regarding the microwave repairs. I would be glad to speak with you and discuss the delay.
I like the professionalism, the prompt and timely attention to fix the problem.
Business response:
Hi Shirley, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,990 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.