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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Communication and availability was good. Diagnosis and solve were bad. I'm now out $600 for a faucet replacement that could have been just cleaned out.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience.
Problem solved without delay in expected time with no mess!
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I was told the part to fix our air conditioner was ordered and in. An appointment was made with the air conditioning company to come out. They did not arrive because the part was not actually in and supposedly AHS was going to notify me that there was a delay.
They were able to fix our issues ! They covered our claims !
Business response:
Hi Jennifer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Privided prompt response by repair contractor and pay out determination/approval.
Business response:
Michael, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Greenway originally assigned but could not come for 8 days. I called AHS back and Agent reassigned the job to Best.
Business response:
We're glad to hear your experience went well.
Ease of getting a repair handled. All of the vendors that have been sent over the past several years have been wonderful.
Business response:
Hi Jennifer, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Nice to call a business and actually talk to someone and the response is very good.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They provide great service and easy to work with
Business response:
We're glad to hear your experience went well.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,990 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.