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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,872 reviews
JAY's profile image
JAY 
3 years ago

Quick response. The problem was resolved in two days. 

Business response:

Hi Jay, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

M. Peterson's profile image
M. Peterson 
3 years ago

My experience has been great so far. The only complaint I have is the inability to email customer service. I do not always have time to wait on hold or spend a lot of time talking to customer service. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

KENT's profile image
KENT 
3 years ago

We have had American Home Shield for many years. In our opinion they are the absolute best warranty company. They are easy to work with and provide prompt and quality service. 

Business response:

Kent, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Millan Hupp's profile image
Millan Hupp 
3 years ago

Overall, I'm very happy with the company aside from my premium going up 33% from when I secured my policy less than 3 years ago. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Young's profile image
Young 
3 years ago

No call back or status of a repair request. The client should be called or sent an update status in their service request 

Billy shaw's profile image
Billy shaw 
3 years ago

Professional and courteous very quick response and friendly!! 

Business response:

Hi Billy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

John Anglin's profile image
John Anglin 
3 years ago

Service and value techs where knowledgeable and professional and everything done in a timely manner 

Business response:

Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Victor Yamada's profile image
Victor Yamada 
3 years ago

On time. Performed requested service in good manner. 

Business response:

Hi Victor, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Greg's profile image
Greg 
3 years ago

They offer great service and value for the price. 

Business response:

Hi Greg, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,872 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.