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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Still waiting for resolution. I understand that I could be waiting a week or more to get answer how to repair my hvac
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
AHS has always delivered high quality service for our home.
Business response:
Thanks for letting us know everything is working out for you!
They are so easy to get ahold of. Response time is amazing!
Business response:
Your feedback is greatly appreciated.
Fast and easy process of claim. Great service
Business response:
Hi Rob, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I have been using AHS for a few years now. Last year I changed to another warranty company due to cheaper rates and changed back to AHS within 3 months because the other company took too long to fix along with several no shows. Overall, AHS has come through on their promises to fix or replace appliances and usually within 2-3 days.
Business response:
Debi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Scheduling is fast and easy. The work was completed in a reasonable timeframe and to my entire satisfaction.
Business response:
Hi Rodrigo, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Convenient, excellent, prompt response and service.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I’ve put in 2 requests so far. I was contacted for the 1st on same day and someone was out to repair the problem the next day. Easy, peasy and the young man who came out was wonderful and very competent. The 2nd requests (for an unrelated problem) was on Sunday. I heard back from AHS the next morning and someone is scheduled to come out tomorrow. Easy process, quick reply and I’m loving it!!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
They’re fast they get their contractors out quickly, and their contractors are wonderful considerate they clean up their mess. They get the job done efficiently.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,872 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.