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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,872 reviews
Janet Ellston's profile image
Janet Ellston 
3 years ago

I was told the part to fix our air conditioner was ordered and in. An appointment was made with the air conditioning company to come out. They did not arrive because the part was not actually in and supposedly AHS was going to notify me that there was a delay. 

Jennifer Ramos's profile image
Jennifer Ramos 
3 years ago

They were able to fix our issues ! They covered our claims ! 

Business response:

Hi Jennifer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

MICHAEL's profile image
MICHAEL 
3 years ago

Privided prompt response by repair contractor and pay out determination/approval. 

Business response:

Michael, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

DW Davis's profile image
DW Davis 
3 years ago

Greenway originally assigned but could not come for 8 days. I called AHS back and Agent reassigned the job to Best. 

Business response:

We're glad to hear your experience went well. 

Jennifer Frank's profile image
Jennifer Frank 
3 years ago

Ease of getting a repair handled. All of the vendors that have been sent over the past several years have been wonderful. 

Business response:

Hi Jennifer, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

ROBERT's profile image
ROBERT 
3 years ago

Nice to call a business and actually talk to someone and the response is very good. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Teresa A Cook's profile image
Teresa A Cook 
3 years ago

They provide great service and easy to work with 

Business response:

We're glad to hear your experience went well. 

Michael Smith's profile image
Michael Smith 
3 years ago

AHS was contacted, and was quickly given a company that followed up and completed the service the same day. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Dave Perry's profile image
Dave Perry 
3 years ago

Quickly acknowledged our issues and arrangements were made to remedy them in a reasonable time. 

Business response:

Hi Dave, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,872 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.