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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My monthly payment has crept up over the past couple of years for no explained reason. I'm on the phone now to see about getting it down or canceling. I also had an issue this year for a service call when I requested someone to come for a ceiling fan repair. Same company was scheduled twice and didn't call even after I requested a different company the second time. I didn't request it again since the contracted person didn't make arrangements to come out or call. I checked my charges and was billed for it. EVENTUALLY I was r... read more
We were very pleased with the work of Plumbing 911 (Roto Rooter) today. The plumber--Mike--was especially courteous and professional. He worked extra hard at making everything tidy and leaving the area around the hot water heater in good condition. He took the time to show us some new features on this hot water heater. Thank you--and Mike--so much!
Have had great experiences withAHS. This year. . Costly repairs covered. Will. Definitely keep my coverage!
I've had four calls to American Home shield . All times they had someone come right away. Three times the item could not be fixed and I got a new one. The fourth time they didn't pay. So I am happy with three out of four.
Great job getting me my money to buy a new fridge.
I called in to have both the washer and dryer fixed. They had the repair company teleconference with us first to see what parts are needed. I like that part. The part that gets delayed is that AHS has to order the parts and then get the parts back to the repair company so there is about a week delay and I haven't heard anything from them in days. So we are without both a washer and dryer and stuck in limbo. Totally first-world issues so I'm not freaking but it would be great if we had an update status so we know how to plan ... read more
I have this on a piece of rental property. It is a must to have. Technicians arrive within 48 hours of all calls.
Everything that AHS promised has been true to form. Timely responses from qualified technicians. Expert installations and professional courtesy demonstrated by all.
Easy, great customer experience
American Home Shield has a 4.9 star rating with 68,418 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.