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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,403 reviews
Courtney Harrel's profile image
Courtney Harrel 
2 years ago

I found them to be very reliable and courteous 

ERLINDA's profile image
2 years ago

Top professional and ahs was very fast . 

JOHN's profile image
2 years ago

Timeliness has been inconsistent over the years. We have had some great service and some that was less than good. There has been some language challenges with some of the service companies we have worked with that lead to a lot of frustration. We have been a customer for 19-20 years and don't always think that you are covering enough of expenses for fixed or replaced equipment. We also don't think that we should have to pay extra for emergency service as we are paying for a service whether a small repair of an emergency like... read more

Rachel Castillo's profile image
Rachel Castillo 
2 years ago

I love American Home Shield! Ever since a friend of mine told me about them I signed up with them and have been using them for almost 2 years. The only thing I would like American Home Shield to send out letters to customers to let them know when the contract is about to expire. Not every one remembers the expiration date. 

Dianne Sawtelle's profile image
Dianne Sawtelle 
2 years ago

Quick response and courteous service. We were paired with a very professional service company. 

LeNora Wilcox's profile image
LeNora Wilcox 
2 years ago

Timely response and response from company assign to problem 

PAUL GERBER's profile image
PAUL GERBER 
2 years ago

Fort the first time, the problem was resolved within 15 min and fixed on the first visit 

Tracey Golay's profile image
Tracey Golay 
2 years ago

I like that it was partially resolved. I do not like the time it took. I have suggestions. Promised return calls from various company departments never received. 

Billy Joe Norman's profile image
Billy Joe Norman 
2 years ago

They acted on my service request and had a HVAC contractor at my home within a couple of hours. The contractor recommended a total replacement and America Home Shield ok'd the replacement right away. Such professionalism from both. High quality businesses. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,403 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.