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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service was very helpful. She was patient in explaining how the system works.
Business response:
Thanks, Mary. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
AHS Selected an compant that called ans scheduled an appointment on the same day for repairs.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Had my house rekey.. easy setting up appointment and fast service… I truly recommend AHS they have excellent customer service and everything gets done quickly!
Business response:
Hi MAJ, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
It's easy to book appointments and the monthly premium is reasonable. About 50% of the contractors they send have no clue what they're doing and aren't someone I would hire if I were able to choose. In year 2 AHS has become very selective about what they're willing to pay for. I often pay the deductible only to have a contractor tell me what I need isn't covered. Frequently I'm out the $$ for my deductible and still have the problem to fix on my own.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
From making the claim online with American Home Shield to the professionals who serviced our issues to the delivery of the new washing machine, everything was smooth and efficient. We are thankful to have the peace of mind American Home Shield provides.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
AHS has solved the problems that I have reported with professionals attitudes
Business response:
We're glad to hear your experience went well.
Fast courteous customer service support. Handle issue with fast service.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Called re leaking pipe to toilet water tank. Arrived as specified and changed parts to fix problem.
Business response:
We're glad to hear your experience went well.
Friendly and efficient. Got here on time. Overall great experience!
Business response:
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,006 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.