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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,030 reviews
Enrique Rodriguez's profile image
Enrique Rodriguez 
2 years ago

Our two service calls at our two homes went exceptionally well. Both the AC TECH and the washing machine tech were extremely professional, informative and efficient. Thanks AMERICAN HOME SHIELD!!! 

Business response:

Hi Enrique, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

PAULA's profile image
PAULA 
2 years ago

American Home Shield has been excellent to work with. They are very prompt in responding to your needs, and making sure your problem is taken care of promptly. 

Business response:

Paula, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Terry's profile image
Terry 
2 years ago

Quick response and excellent repair! Friendly service person. 

Business response:

Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

BILL's profile image
BILL 
2 years ago

Ease of use Quick response Always follow up 

Business response:

Hi Bill, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

LORAINE STEVENS's profile image
LORAINE STEVENS 
2 years ago

Because it's true every time I call they right on time they direct me to the right area I need to be and they respond quickly with the help that I asked7 

Business response:

Hi Loraine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Barbara's profile image
Barbara 
2 years ago

Excellent customer service. Problem solved! 

Business response:

Hi Barbara, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Soumya's profile image
Soumya 
2 years ago

There have been hits and misses. Sometimes they can help us and save more by either replacing or doing a little more then the bare minimum of what's needed to make the machine functional. But it's not working at full capacity, like putting a bandage instead of treating the disease. They would rather wait until it breaks down completely and then figure out if they really need to pay to replace! 

Morgan Willis's profile image
Morgan Willis 
2 years ago

Good coverage for an affordable price. We have made 4 claims so far and all were approved and issues resolved. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Gregory Schneider's profile image
Gregory Schneider 
2 years ago

American Home Shield has helped us with several home repairs and the coordination has always been quick and easy. 

Business response:

Hi Gregory, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,030 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.