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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,033 reviews
SCOTT's profile image
SCOTT 
2 years ago

I’ve used American Home Shield for a few years now, and have been very satisfied with the responsiveness of the company and the quality of the service professionals sent to correct issues. 

Business response:

Hi Scott, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

AG Will's profile image
AG Will 
2 years ago

Professional company with good services provided! 

Business response:

Hi AG, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

KENNETH's profile image
KENNETH 
2 years ago

Got what was not working fixed. Came timely. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Wouldn't YouLikeToKnow's profile image
Wouldn't YouLikeToKnow 
2 years ago

It's ok, but coverage not worth it and waste a 100 dollars.. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

MELISSA's profile image
MELISSA 
2 years ago

When I called to schedule a technician to come look at my dryer my call was answered with no hold time. A company was assigned to contact me and they immediately contacted me to schedule a next day appointment. The technician came out first thing the next day and when it was determined that there was no longer a part to fix the dryer I was sent a link to purchase a new dryer. American Home Shield was amazingly efficient in getting my problem resolved in the fastest and best way possible. This is no ordinary warranty company ... read more

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jesus Madrigal's profile image
Jesus Madrigal 
2 years ago

I had a problem that was covered under the plan. I called, scheduled an appointment and it was resolved. 

Business response:

Hi Jesus, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience. 

Joe's profile image
Joe 
2 years ago

The project has not been completed. Fourth time and waiting on a part. 

Darren Tutt's profile image
Darren Tutt 
2 years ago

No issues at all with scheduling nor repair 

Business response:

Hi Darren, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Craig Robinson's profile image
Craig Robinson 
2 years ago

Like them item coverage & speed of claims / service call processing 

Business response:

Hi Craig, Thank you for providing us with your American Home Shield feedback! We hope you continue to enjoy your experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,033 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.