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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service is spectacular! It’s super easy to book an appointment, and the turnaround time is on pint. There is usually someone at my house the next day, or even sometimes the day of. The technicians who have come from various companies have all been very friendly and knowledgeable and fixed the problem. Highly recommend!
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Very easy to schedule as compared to waiting for a call
Business response:
Hi Richardi, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Customer service has greatly improved. No more waiting on hold forever
Business response:
Hi Judy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
They were prompt, courteous, and did their job quickly and sucessfully
Business response:
Thanks for sharing your positive feedback.
My experience was great! The person who received my call was professional, courteous, and empathetic with my initial concern. She listened and was very patient with me, which I truly appreciated!
Business response:
Thanks for letting us know everything is working out for you!
Easy to setup everything and also quick delivery of new appliances. The delivery company was lacking in communication, but that was no fault of American home shield.
Business response:
Hi Debbie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
This is the first time I filed a claim. The process was simple and easy, I was surprised! Tech came out diagnoised the issue with our hvac. It took a couple of more days to get approval for the repair and a week to wait on parts.
Business response:
Hi Benson, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Was very pleased with AHS customer service and the response time to my problem regarding my oven which turned out to need replacing
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I had to reach out to AHS & contractor as to a update as to where they are at on my work order. No updates, no communication to customer. I had to make calls. Not very good on communication
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,036 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.