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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,037 reviews
Elin Frye's profile image
Elin Frye 
2 years ago

I received timely attention to my request for a service call. The technician who came was polite and knowledgeable. 

Business response:

Thanks for sharing your positive feedback. 

Louis Guevara's profile image
Louis Guevara 
2 years ago

After 7 visits from the repair company the appliance is finally working properly. 

LESTER's profile image
LESTER 
2 years ago

Would be 5 star Price is getting too expensive 

Business response:

Hi Lester, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Roy C Johnson's profile image
Roy C Johnson 
2 years ago

I have never had a bad experience with AHS 

Business response:

Hi Roy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Mary Mustard's profile image
Mary Mustard 
2 years ago

It precludes having to have expensive repairs. 

Business response:

We're glad to hear your experience went well. 

Marvin Phillips's profile image
Marvin Phillips 
2 years ago

I would definitely recommend AHS to anyone. My experience has been great. AHS respond immediately and always resolve my issues. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mark G's profile image
Mark G 
2 years ago

I almost never purchase any type of warranty, but a friend told me about AHS and convinced me to try it. I’ve had AHS for approximately 5 years now, and im pretty satisfied with them. That have covered, fixed or replaced everything I’ve called submitted. I was even surprised to find out they would cover a pipe leaking from my bathtub. My one complaint is it has become impossible to reach a representative when you want to speak to someone. The last time I used them I was forced to use the virtual assistant tool, but it did wo... read more

Business response:

Mark, Thank you for letting us know about your concerns regarding your Washer request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Bill Stewart's profile image
Bill Stewart 
2 years ago

My problem was handled quickly and professionally. I'm sorry my frozen pipe wasn't covered as it is in a insulated garage. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Silas Mata's profile image
Silas Mata 
2 years ago

Good service with room for improvement. Even if certain contractors turn out bad. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,037 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.