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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,088 reviews
Robert's profile image
2 years ago

The Tech that came had all the correct parts for our Dryer, the work took him less than 30 minutes 

Business response:

Hi Robert, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. 

Marilynn Drumheiser's profile image
Marilynn Drumheiser 
2 years ago

Every person I have talked to has been very polite, knowledgeable and has a positive attitude. 

Business response:

Hi Marilynn, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

William Pommering's profile image
William Pommering 
2 years ago

The time to set an appointment was quick. The appointment itself was handled quickly, friendly, and repairs were done with a single visit. 

Business response:

Thanks for sharing your positive feedback. 

George Schwab's profile image
George Schwab 
2 years ago

Overall it was good, but I was responding to a letter that spoke of discounted rate, but was quoted the same rate I had been several months ago. 

Business response:

Hi George, Thank you for your feedback! We hope you continue to enjoy American Home Shield. 

Michael Bach's profile image
Michael Bach 
2 years ago

They were GREAT! when I put a service request in for my pool pump, I received a reply back in no time at all! They sent out "At Your Pool" and the replaced the motor with a new motor and got it back into service in no time flat! 

Business response:

Thanks for sharing your positive feedback. 

Angelique Higbee's profile image
Angelique Higbee 
2 years ago

It just depends on what goes wrong as far as the appliance simple things like washers and dryers are easy but major appliances take a lot more time. 

Business response:

Hi Angelique, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

John Collingwood's profile image
John Collingwood 
2 years ago

Mostly good experience.Very quick and easy replacement of our appliance. The selection of choices for replacement was extremely limited even in color, but we were able to find a comparable model that was acceptable. 

Business response:

Thanks for letting us know everything is working out for you! 

JAMES's profile image
2 years ago

I think to much effort is spent on worn out items 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

William Alan Tolles's profile image
William Alan Tolles 
2 years ago

Professional and prompt. They hire the best local contractors to get your repairs done right the first time!! 

Business response:

Hi William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,088 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.