This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came when they said they would, took care of the problem and explained in terms I could understand.
Business response:
Hi Hazel, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Had repairs needed. Quick and efficient response
Business response:
Hi Rhonda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
I wish I had known about American Home Shield years ago! It is good to have to call only one number if I have an emergency!
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I give AHS 4 stars because of my most recent experience with their customer service. It was the worst that I have experienced in all of the years that I have been a customer of AHS. If it were not for the runaround they gave me for at least 2-3 weeks I would have given them a 5 as I have recommended them to various people.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Pretty darn good, but customers shouldn't have to wait for 24 hours to hear back from the technician.
Business response:
Hi David, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I have used this service a lot lately. Always get quick response for the problem from American even if the technician doesn't get it right the first time.
Business response:
Hi Valerie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
It’s good to know if something broke it’s covered . The only problem I have with this company is that it takes two to three days to get something fixed . With that said it’s worth what it cost and gives you piece of mind .
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Showed up on time an d fixed the problem the first time.
Business response:
We're glad to hear your experience went well.
Too many partial disapprovals or disapprovals or un repaired items
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,919 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.