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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am frustrated that I have had to have someone out here 3 different times to work on my air conditioning. The company that has come are non responsive. I have had to call them myself each and every time. They are nice and I kn now they are busy, but they need to keep their customers updated or give a time frame as to when the work can be done.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
AHS has been great about assigning a contractor right away when I request a service call
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
So far I was somewhat disappointed on my first repair request on one of my two properties after the company denied repairs after paying the co-pay which was a total loss. Since then the company has delivered on two repairs which has improved my favorability. The platinum contract does allow for the company to pay or replace certain appliances but I had additional out of pocket expenses which the company told me it would be my expense. Which was surprising because the platinum contract should have covered the whole replacemen... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great Company! Easy to deal with and always comes through when needed!
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I like when you send real technicians to our homes. So many of your contractors are really bad. It may be a good idea for your company to check yelp reviews to cycle through the bad contractors. I hope this helps other people with your home warranties
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Quick response, sent excellent electrician!
Business response:
Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I had a great experience. The response was very quick
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I always get quick response and great service from the repair vendors.
Business response:
Thanks for letting us know everything is working out for you!
AHS was able to get a company to come out within a decent amount of time, and they were able to handle the issue.
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,045 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.