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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Available always, love their prompt responses and resolutions
Business response:
Hi Lorenzo. Thank you so much for your feedback and 5 star review. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.
spoke to two reps - the first one immediately demanded the fee w/o an understanding of what I needed. I hung up, began again with a second person, and she did an excellent job.
Business response:
Your feedback is greatly appreciated.
Please with service. Fast service and no questions asked
Business response:
Thanks for sharing your positive feedback.
When I put in a service call it is done immediately. Too bad some of the companies weren't as efficient as AMS
Business response:
Hi Angie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They clearly give instructions for us to follow to get the issues resolved.
Business response:
Thanks for sharing your positive feedback.
Able to take care of problems in the house. The last company came and looked at heat but did not leave any paperwork. I was at work and my mother was here. All I was told was something needed to be cleaned. Would like their report,
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Quick response to calls for repair. The customer service is not always the best because you speak with people all over the world who can't speak good English. The company gas replaced a hot water heater at cost of $1700, and our part was only $400. Also replaced heating and air system unit and we only had to pay installation.
Business response:
Thanks for sharing your positive feedback.
I was prompted to sign up for my annual AC check on line. I did so, then was told when the tech arrived that I could only have 1 serviced. I had to call AHS to pay the additional $75 fee to have the 2nd serviced. I didn't mind paying- just thought your system would have prompted me to service both units- since you know we have 2.
Repair man came at schedule day and time
Business response:
Hi Theresa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,045 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.