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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So far I was somewhat disappointed on my first repair request on one of my two properties after the company denied repairs after paying the co-pay which was a total loss. Since then the company has delivered on two repairs which has improved my favorability. The platinum contract does allow for the company to pay or replace certain appliances but I had additional out of pocket expenses which the company told me it would be my expense. Which was surprising because the platinum contract should have covered the whole replacemen... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great Company! Easy to deal with and always comes through when needed!
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I like when you send real technicians to our homes. So many of your contractors are really bad. It may be a good idea for your company to check yelp reviews to cycle through the bad contractors. I hope this helps other people with your home warranties
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Quick response, sent excellent electrician!
Business response:
Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I had a great experience. The response was very quick
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I always get quick response and great service from the repair vendors.
Business response:
Thanks for letting us know everything is working out for you!
AHS was able to get a company to come out within a decent amount of time, and they were able to handle the issue.
Business response:
Thanks for sharing your positive feedback.
I have been a member for over 10 years and so far never had a problem requesting service. Technicians they sent to fix my appliance are so far are reputable company.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Timeliness, professionalism, and very knowledgeable
Business response:
Hi Sarah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,934 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.