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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,530 reviews
Michelle P.'s profile image
4 years ago

Switched to this company from another one - very satisfied with their service, with appointments and companies they have sent out. 

Amy C.'s profile image
4 years ago

I recently changed warranty companies due to lack of coverage with the last company and I did some research and chose AHS. And of course, only a week after the policy went into effect, my electric heater starts acting up. I made a claim online at 5:30am. Within 20 minutes, I had confirmation of the claim and the contractor information it was assigned to in case I needed to call them, which I did not. By 8am, I had notification that the contractor would be there the same day. I got another notification with tracking informati... read more

Lauri W.'s profile image
4 years ago

Very quickly assessed the situation and resolved the issue. I could not ask for more. He arrived in the window provided and was courteous and professional. 

Allison Kahl C.'s profile image
Allison Kahl C. 
4 years ago

AHS has saved us from some expensive home emergencies! We’ve enjoyed meeting some of the techs too. However, the customer service could be a little quicker and more efficient. Over the summer, there were times I was on hold for 30 mins before I talked to someone :[ 

tim h.'s profile image
4 years ago

AHS is a great service, easy to use and good coverage. 

CJ V.'s profile image
4 years ago

My washing machine problem was handled quickly and professionally by AHS. 

Thomas C.'s profile image
4 years ago

I've only been a customer for 2 months and had 1 support call yet I'm impressed so far. AHS was responsive and the company they chose to perform the repair was very good and did the job right the first time. 

Carol F.'s profile image
4 years ago

Can't give 6 stars but I would if I could. Furnace stopped running when it was 25 degrees out at 3 AM. I went on line and it was all fixed by 9:30 AM. Couldn't have been better. Rick the heating guy was great! 

Gilbert C.'s profile image
4 years ago

American Home Shield has proven to be trustworthy in resolving my issues in a prompt, and professional manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,530 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.