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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please with service. Fast service and no questions asked
Business response:
Thanks for sharing your positive feedback.
When I put in a service call it is done immediately. Too bad some of the companies weren't as efficient as AMS
Business response:
Hi Angie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They clearly give instructions for us to follow to get the issues resolved.
Business response:
Thanks for sharing your positive feedback.
Able to take care of problems in the house. The last company came and looked at heat but did not leave any paperwork. I was at work and my mother was here. All I was told was something needed to be cleaned. Would like their report,
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Quick response to calls for repair. The customer service is not always the best because you speak with people all over the world who can't speak good English. The company gas replaced a hot water heater at cost of $1700, and our part was only $400. Also replaced heating and air system unit and we only had to pay installation.
Business response:
Thanks for sharing your positive feedback.
I was prompted to sign up for my annual AC check on line. I did so, then was told when the tech arrived that I could only have 1 serviced. I had to call AHS to pay the additional $75 fee to have the 2nd serviced. I didn't mind paying- just thought your system would have prompted me to service both units- since you know we have 2.
Repair man came at schedule day and time
Business response:
Hi Theresa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I am frustrated that I have had to have someone out here 3 different times to work on my air conditioning. The company that has come are non responsive. I have had to call them myself each and every time. They are nice and I kn now they are busy, but they need to keep their customers updated or give a time frame as to when the work can be done.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
AHS has been great about assigning a contractor right away when I request a service call
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,934 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.