American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,881 reviews
Lesa's profile image
2 years ago

Great service . We will recommend AHS to friends. We have piece of mind knowing they handle everything. We have a particular repair company. We can request them anytime. The agents are helpful and informative Online request are easily obtained. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Linda Kittlitz's profile image
Linda Kittlitz 
2 years ago

They have helped me so many times!! My disposal broke. New disposal. My stove broke. New stove. My refrigerator broke. New refrigerator. 

Business response:

Thanks for sharing your positive feedback. 

Judy lieber's profile image
Judy lieber 
2 years ago

They respond quickly although their subcontractor may not. 

Business response:

We're glad to hear your experience went well. 

Renee Martschinske's profile image
Renee Martschinske 
2 years ago

Responsive, professional, good customer service 

Business response:

Hi Renee, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Charles Dee Brown's profile image
Charles Dee Brown 
2 years ago

It was somewhat difficult to understand the operators with foreign accents, but we managed to communicate what we needed to. 

Business response:

Thanks for sharing your positive feedback. 

DENVER's profile image
2 years ago

Everytime I file a claim it is assigned to an outstanding contractor. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Ilspbeth Bruce's profile image
Ilspbeth Bruce 
2 years ago

Got my check with in 2 weeks. My air conditioner went bad and they covered it no questions asked. I love this I have passed this information on to all of my friends and family too.Fast timely claim service. when we bought our house i didnt think this would actually do what they said but when we were broken in to it covered costs that our homeowners insurance wouldnt cover. it is worth the money to have. 

Business response:

Hi Ilspbeth, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

William Scott's profile image
William Scott 
2 years ago

Always timely response, great contractors 

Business response:

Thanks for letting us know everything is working out for you! 

Charmagne Scott's profile image
Charmagne Scott 
2 years ago

When our electric box went on the fritz, they sent someone out the next day and the guy was at our house earlier than expected - which was great because we had no electricity. It was easy to pay for the deductible online. 

Business response:

Hi Charmagne, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,881 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.