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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,045 reviews
Josh Clary's profile image
Josh Clary 
2 years ago

rapid response to my ticket and from the plumber 

Business response:

Hi Josh, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Gene's profile image
Gene 
2 years ago

Easy to use website. Fast service and excellent repair contractors. 

Business response:

Thanks for sharing your positive feedback. 

MARY-ELLEN's profile image
MARY-ELLEN 
2 years ago

Given the time of year, response time is was excellent. Replacement part came quickly, and install was quick and easy. 

Business response:

Hi Mary-Ellen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Zaiming Zhao's profile image
Zaiming Zhao 
2 years ago

They are very responsive to.their customers needs. 

Business response:

We're glad to hear your experience went well. 

Jacqui's profile image
Jacqui 
2 years ago

We call they are always there no matter the time or problem! 

Business response:

Thanks for letting us know everything is working out for you! 

Emily Goldstein's profile image
Emily Goldstein 
2 years ago

We are new homeowner's - having been in this house for 2 months now, American Home Shield has been great at the appliance issues we have had; however, when our furnace went out (during the coldest temps ) we fought with American Home Shield and got the run-around from the company they sent us. Having to have a tech sent out 4 times and American Home Shield said it would be an additional week to get a 2nd company out for a 2nd opinion. Then we get told that American Home Shield wouldn't recognize any "outside help from their ... read more

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

R Bishop's profile image
R Bishop 
2 years ago

My family has special health issues and AHS was very accommodating. I was very impressed with the service provider they sent to work on our heating issue. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Dorothy Gibbons's profile image
Dorothy Gibbons 
2 years ago

They were on time and very Knowledgeable on what was wrong. Even came right back when requested to recheck 

Business response:

Hi Dorothy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Louise Mitchell's profile image
Louise Mitchell 
2 years ago

The company they sent to do the work had to be called back at least twice. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,045 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.