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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We've always received great service from AHS! We purchased a new home & it came with an annual service with another home warranty company. We used it once for a stopped up drain and had very poor service as it took over a week for a plumber to clear it.
Business response:
Your feedback is greatly appreciated.
Overall, I really like AHS. I have it on two houses and it has been very helpful over the years with only a few irritating issues along the way. Last year I had two issues. One was my air conditioner went out during 100° plus heat wave. I was told that it would be seven days before anyone could come out. I made an appointment and I called back to see if there was another vendor we could try and the gal ended up deleting my request so after seven days I called to find out where the person was and they said that the order was ... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Ease of use, prompt response and resolution of problem.
Business response:
Hi Scott, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
AHS communicated very well throughout the whole process. They replaced my old AC unit with a brand new one. Very satisfied!
Business response:
Hi Neil, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Love the support! AHS has saved me a lot of money on repairs!
Business response:
Hi Ryan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I really like this company and they have always provided excellent service.
Business response:
Kim, thank you for allowing us to be of help today. If you need us again, don’t hesitate. We’re here to protect, what you don’t expect.
AHS does a good job of sending qualified techs for repairs.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Quick response and comprehensive coverage
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I had a bad experience with a different home warranty company, so I cancelled with them. AHS was a much better experience. It was easy to submit a claim, a service provider was immediately contacted. The person who came did an excellent job and even had the replacement I needed, without having to wait, couldn't be happier
Business response:
Hi Leisa, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,045 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.