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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prompt response to the company to get in contact with.
Business response:
Doris, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Very happy with how quickly I was able to get my washer fixed. But had an electrical issue with washer after technician installed a new motherboard for washer. It kept tripping the outlet out, so we had to plug in another outlet. When I tried to get an electrician, they charged me another fee. But it was still for completion of washer issue.
Business response:
Thanks for sharing your positive feedback.
Great service and the customer service walk me through process
Business response:
Hi Edward, We appreciate your feedback and hope you continue to enjoy AHS!
I liked the service, but the provider did take a long time to get back to me with service. We had to wait many days for someone to come to our home, as we live in a rural area. Once they did come, the service was excellent. When replacing the water heater, the provider did reach out and I was not able to return their call promptly and my water heater was cancelled. They did reorder and now I have a new one.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Although the technician assigned to our case had a medical issue which delayed our service, once a technician was able to assess our situation it was resolved quickly and professionally
Business response:
Your feedback is greatly appreciated.
i was having difficulties and i reached out to AHS and they got the job done.
Business response:
We're glad to hear your experience went well.
They were very prompt and professional in their service.
Business response:
Hi Sue, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I had an American Home Shield residential warranty on a previous residence. The premium was a fair price and the comprehensive protection provided peace of mind. American Home Shield always provided quick and courteous response to any concerns I had. I recommend them wholeheartedly.
Business response:
We're glad to hear your experience went well.
Not happy that we went from paying $48 to $64 a month without any notice or a choice to continue the plan
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,765 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.