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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,049 reviews
Louise's profile image
Louise 
2 years ago

They had a company here in 24 hr, witch was a big deal I live in AZ and it was my air I had problems with . 100 degrees out side 90 in side I need help fast and they were right on it. 

Business response:

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Karen Chavez's profile image
Karen Chavez 
2 years ago

Service when needed. I really do appreciate the workmanship of the employees. 

Business response:

Your feedback is greatly appreciated. 

Rodney Hearne's profile image
Rodney Hearne 
2 years ago

I have received excellent service on my maintenance request for the HVAC unit. Even repairs that were required after servicing were taken care of seamlessly. My only complaint is that I wrote to the company twice regarding an expensive repair that I paid out of pocket, and I never received any response from the company. Even if the news was to be not in my favor, I was disappointed to not ever receive communication back from AHS. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Greg Campbell's profile image
Greg Campbell 
2 years ago

This program could be very helpful at times however be prepared for the stress of dealing with multiple contractors until you find the right match 

Business response:

Hi Greg, Thank you for sharing the news about your repair issue. I would be glad to speak with you to further assist. 

JOHN's profile image
JOHN 
2 years ago

We love the fast response that we get. Sometimes we had to wait for parts but that’s just the way it goes. 

Business response:

Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tomas Tovias's profile image
Tomas Tovias 
2 years ago

I like the customer service the ease of scheduling repairs and not having to look for contractors. There is nothing I do not like 

Business response:

Hi Tomas, Thank you for providing us with feedback about your AHS customer service experience! I hope you continue to enjoy American Home Shield and the coverage we provide. 

Rich's profile image
Rich 
2 years ago

Very easy to obtain claim service. Recommended contractor was on time and corrected problem quickly. 

Business response:

Your feedback is greatly appreciated. 

Cynthia Thompson's profile image
Cynthia Thompson 
2 years ago

Fast and complete work. Clean and courteous. 

Business response:

Hi Cynthia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Laura Mann's profile image
Laura Mann 
2 years ago

Technicians are assigned quickly but issues are not always resolved quickly. 

Business response:

Your feedback is greatly appreciated. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,049 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.