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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,003 reviews
Caity Byrne's profile image
Caity Byrne 
3 years ago

We’ve had excellent luck with our home warranty. Most recently, our garbage disposal went out and it was replaced fully and quickly. 

Business response:

Caity, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Barb Paul's profile image
Barb Paul 
3 years ago

It takes long time to talk to a life representative 

Lupe's profile image
Lupe 
3 years ago

Some companies do well, but others really bed. 

Business response:

Hi Lupe, Your review is concerning to me, and I’d like to know more about it. Please contact me so I can investigate this further. Please provide your AHS contract number or property address. 

David Gibson's profile image
David Gibson 
3 years ago

They are easy to reach and they always send professional technicians out to my residence. 

Business response:

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Andrea Karriker's profile image
Andrea Karriker 
3 years ago

Easy to request a service repair and has great coveragez 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

JESSICA's profile image
JESSICA 
3 years ago

well after calling 2 twice & getting hung up on after holding for several minutes on the third call I was able to get through to a human . the women was excellent to work with but still awaiting an answe on an ETA on our dishwasher part we've been waiting on since July 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process. 

Yolinda Geman's profile image
Yolinda Geman 
3 years ago

Very quick response and repairs. Very happy with the repair and response was very quick. I had my plumbing fixed in no time. 

Business response:

Thanks for letting us know everything is working out for you! 

Lisa Knickmeyer's profile image
Lisa Knickmeyer 
3 years ago

First technician did not properly repair the plumbing issue. Next technician available was too far out to address an emergency situation. I contracted a separate company to go out to the property immediately. 

Business response:

Thanks for sharing your experience and we apologize that it was not as you expected. If you need assistance with anything, please reach out to our customer support line. 

Diane Reid's profile image
Diane Reid 
3 years ago

Fast service and totally satisfied when it came to replacing items. 

Business response:

Thanks for letting us know everything is working out for you! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,003 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.