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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service people seem to do the bare minimum
So far AHS has been helping me with my issues with my appliences. They have also helped with by directly contacting the company's who haven't responded to my calls. AHS makes me feel like I'm someone special and their my personal assistant. Thank you AHS and team!
Business response:
Hi Angelica, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.
Fast and friendly service. The repair was performed in a timely manner. Mountain Star roofing is a great company.
Business response:
Hi Norma, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Hands down, an amazing company. Very easy to use and they are easy to get a hold of and schedule. I have been with them for over 10 years and glad I did. They’ve made my life a little easier. Thank you
Business response:
Hi Efrain, Your patronage of 10-plus years is more than valued. Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Prompt responses and strong interface for reporting issues
Business response:
Hi Lee. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS.
I've utilized the services twice and never received a response to what the actual issue was. I'm still awaiting answer for sink repair I made in Dec.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
2 claims were successful. A third was denied because of a technicality.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Company responded quickly to my concerns and worked to remedy problems.
Business response:
Your feedback is greatly appreciated.
Any requests I have made were dealt with timely and professionally.
Business response:
Hi Loretta, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,721 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.