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American Sale Customer Service/ Pick-Up/ Warehouse

4.8

About this business

Location details

8407 185th St, Tinley Park, IL, 60487, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,348 reviews
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John W's profile image
John W 
2 months ago

My installation wasn't perfect but with ********* help, everything worked out well. She is an invaluable asset to American Sale. 

Business response:

Hello ****! Thank you so much for your review! Were sorry to hear the installation wasnt perfect at first, but were thrilled that ******* was able to help make things right. She truly is a valuable part of our team, and well be sure to pass along your kind words. We appreciate your support and thank you for choosing American Sale! 

Carlos I's profile image
Carlos I 
2 months ago

Great sales experience followed up with a perfect white glove delivery and build. Really appreciate the big pieces coming pre-made at the warehouse. Hello ******! Thank you so much for the great feedback! Were thrilled to hear that your sales experience and white glove delivery went smoothly! Were glad the pre-assembled pieces made things even easier for you. We appreciate you choosing us and hope you enjoy your new setup for years to come! 

Carlos I's profile image
Carlos I 
2 months ago

Great sales experience followed up with a perfect white glove delivery and build. Really appreciate the big pieces coming pre-made at the warehouse. 

Business response:

Hello ******! Thank you so much for the great feedback! Were thrilled to hear that your sales experience and white glove delivery went smoothly! Were glad the pre-assembled pieces made things even easier for you. We appreciate you choosing us and hope you enjoy your new setup for years to come! 

GREGORY M's profile image
GREGORY M 
4 months ago

Installers were Very professional, knew ins and outs of the gazebo, answered all my questions. 

Business response:

Hello *******! Thank you for writing this great 5 star review! We're so happy to hear that you had a great experience with our installers. We appreciate your feedback and hope you visit us again soon. Thank you for shopping with us! 

Karen D's profile image
Karen D 
4 months ago

I ordered furniture for my deck and it is just perfect. Our sales person was very helpful and our order came in earlier than we expected. All in all we are very happy and would highly recommend American Sales in ***********. 

Business response:

Hi *****! Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new patio furniture and that your experience with our team was a positive one. We truly appreciate your recommendation and hope you enjoy your outdoor space for many seasons to come! Thank you for shopping with us! 

Sydnee J's profile image
Sydnee J 
6 months ago

I saw a gazebo online that I was interested in but wasn't available yet. I called the ***********, Il. American Sales store and spoke with Sales Consultant **** ********. A display model wasn't set up yet, so she stayed in contact and notified me once it was ready for me to view and that it was on sale! I ran into a snag that would delay the delivery of the gazebo but **** immediately solved the problem and I now have a new and beautiful gazebo. **** *. exemplifies great communication skills and customer service! 

Business response:

Hello Sydnee! Thank you so much for taking the time to share your experience! We're thrilled to hear that **** provided such outstanding service from start to finish. We're so glad youre enjoying your beautiful new gazebo, and well be sure to pass along your kind words to ****. Thank you for choosing American Sale! 

William B's profile image
William B 
7 months ago

Arrived on time. everything went fine. workers put tub right where I wanted it. 

Business response:

Thank you for your review, *******! We're glad to hear everything went smoothly and that our team was able to place the tub exactly where you wanted it. We appreciate your feedback and hope you're enjoying your new tub! 

Cynthia O's profile image
Cynthia O 
9 months ago

My package arrived sooner than I expected. American Sale notified me when package shipped and that delivery would be sooner. Very easy website to order product. Packaging was neat and well packed with protective Airplus material. Thank you Jaylee for your attention to detail in ensuring product was delivered safely! 

Business response:

Hello *******! Thank you for writing this great 5 star review! We're thrilled to hear that your package arrived sooner than expected and that you had a smooth experience with our website and shipping. It's wonderful to know that Jaylee's attention to detail made a difference for you. Thank you for shopping with us! 

Carol C's profile image
Carol C 
10 months ago

***** products arrived on time and packaged well. Great customer service. ****** ****** was a lot of help with a faulty product . . . from the factory not their fault. Will order from them again. 

Business response:

Hello *****! Thank you for your wonderful review! Were so glad to hear your ***** products arrived on time. We're also thrilled that ****** was able to assist you with the faulty product. We truly appreciate your understanding and are grateful for your continued support. We look forward to serving you again in the future! Thank you for shopping with us! 

Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse

How is American Sale Customer Service/ Pick-Up/ Warehouse rated?

American Sale Customer Service/ Pick-Up/ Warehouse has a 4.8 star rating with 2,348 reviews. 

When is American Sale Customer Service/ Pick-Up/ Warehouse open?

American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open at 10:00 a.m.