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American Sale Customer Service/ Pick-Up/ Warehouse
- Retail
- Tinley Park, IL
About this business
Location details
8407 185th St, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I had the pleasure of working with **** ***** as my Senior Product Consultant, and I can't recommend him highly enough. Buying a hot tub involves a lot of moving parts sizing, delivery logistics, electrical, foundation, policies and **** walked me through every single one without ever making me feel like I was asking too much.He answered every question I had, no matter how detailed, and took the time to explain policies and processes clearly so I always knew what to expect. Clear communication, prompt follow-ups, zero pressu... read more
Business response:
Thank you so much, ******* for taking the time to share such a thoughtful review. Were incredibly grateful for your kind words about **** ***** and the experience you had with him throughout your hot tub purchase journey.We know there are many important details involved in selecting the right spa, and were thrilled to hear Tonys professionalism, patience, and clear communication made the process feel smooth and well-supported from start to finish. Providing knowledgeable guidance without pressure is exactly the experience we... read more
We just furnished our new deck with a huge umbrella, louvred pergola, dining table, sectional, 2 ******* grills, a fire table and a tall heater. My girl and guy at the ********** location are simply amazing!!! ***** and ******** you are awesome! Here's to the beginning of an amazing outdoor living summer.
Business response:
Hello *****! Thank you so much for sharing your experience! Your new outdoor setup sounds absolutely incredible, and were honored to have been part of creating your perfect outdoor space. From the pergola and fire table to the ******* grills and patio furniture, it sounds like youre all set for an unforgettable summer! Well be sure to pass along your kind words to ***** and ********. Thank you for choosing American Sale!
Everyone was very nice. From the salesman **** **** at the ************ store to the delivery men. I would highly recommend them.
Business response:
Thank you for the review, ***! We're so glad to hear you had a great experience from start to finish. ****, our Merrillville team, and our delivery team work hard to provide excellent service, and we're happy to know it showed. We truly appreciate your recommendation and hope to see you again soon!
My installation wasn't perfect but with ********* help, everything worked out well. She is an invaluable asset to American Sale.
Business response:
Hello ****! Thank you so much for your review! Were sorry to hear the installation wasnt perfect at first, but were thrilled that ******* was able to help make things right. She truly is a valuable part of our team, and well be sure to pass along your kind words. We appreciate your support and thank you for choosing American Sale!
Great sales experience followed up with a perfect white glove delivery and build. Really appreciate the big pieces coming pre-made at the warehouse. Hello ******! Thank you so much for the great feedback! Were thrilled to hear that your sales experience and white glove delivery went smoothly! Were glad the pre-assembled pieces made things even easier for you. We appreciate you choosing us and hope you enjoy your new setup for years to come!
Great sales experience followed up with a perfect white glove delivery and build. Really appreciate the big pieces coming pre-made at the warehouse.
Business response:
Hello ******! Thank you so much for the great feedback! Were thrilled to hear that your sales experience and white glove delivery went smoothly! Were glad the pre-assembled pieces made things even easier for you. We appreciate you choosing us and hope you enjoy your new setup for years to come!
Installers were Very professional, knew ins and outs of the gazebo, answered all my questions.
Business response:
Hello *******! Thank you for writing this great 5 star review! We're so happy to hear that you had a great experience with our installers. We appreciate your feedback and hope you visit us again soon. Thank you for shopping with us!
I ordered furniture for my deck and it is just perfect. Our sales person was very helpful and our order came in earlier than we expected. All in all we are very happy and would highly recommend American Sales in ***********.
Business response:
Hi *****! Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new patio furniture and that your experience with our team was a positive one. We truly appreciate your recommendation and hope you enjoy your outdoor space for many seasons to come! Thank you for shopping with us!
I saw a gazebo online that I was interested in but wasn't available yet. I called the ***********, Il. American Sales store and spoke with Sales Consultant **** ********. A display model wasn't set up yet, so she stayed in contact and notified me once it was ready for me to view and that it was on sale! I ran into a snag that would delay the delivery of the gazebo but **** immediately solved the problem and I now have a new and beautiful gazebo. **** *. exemplifies great communication skills and customer service!
Business response:
Hello Sydnee! Thank you so much for taking the time to share your experience! We're thrilled to hear that **** provided such outstanding service from start to finish. We're so glad youre enjoying your beautiful new gazebo, and well be sure to pass along your kind words to ****. Thank you for choosing American Sale!
Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse
How is American Sale Customer Service/ Pick-Up/ Warehouse rated?
American Sale Customer Service/ Pick-Up/ Warehouse has a 4.8 star rating with 2,451 reviews.
When is American Sale Customer Service/ Pick-Up/ Warehouse open?
American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open tomorrow at 10:00 a.m.