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American Sale Customer Service/ Pick-Up/ Warehouse
- Retail
- Tinley Park, IL
About this business
For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business
Location details
8407 185th St, Tinley Park, IL, 60487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
I saw a gazebo online that I was interested in but wasn't available yet. I called the ***********, Il. American Sales store and spoke with Sales Consultant **** ********. A display model wasn't set up yet, so she stayed in contact and notified me once it was ready for me to view and that it was on sale! I ran into a snag that would delay the delivery of the gazebo but **** immediately solved the problem and I now have a new and beautiful gazebo. **** *. exemplifies great communication skills and customer service!
Business response:
Hello Sydnee! Thank you so much for taking the time to share your experience! We're thrilled to hear that **** provided such outstanding service from start to finish. We're so glad youre enjoying your beautiful new gazebo, and well be sure to pass along your kind words to ****. Thank you for choosing American Sale!
Arrived on time. everything went fine. workers put tub right where I wanted it.
Business response:
Thank you for your review, *******! We're glad to hear everything went smoothly and that our team was able to place the tub exactly where you wanted it. We appreciate your feedback and hope you're enjoying your new tub!
My package arrived sooner than I expected. American Sale notified me when package shipped and that delivery would be sooner. Very easy website to order product. Packaging was neat and well packed with protective Airplus material. Thank you Jaylee for your attention to detail in ensuring product was delivered safely!
Business response:
Hello *******! Thank you for writing this great 5 star review! We're thrilled to hear that your package arrived sooner than expected and that you had a smooth experience with our website and shipping. It's wonderful to know that Jaylee's attention to detail made a difference for you. Thank you for shopping with us!
***** products arrived on time and packaged well. Great customer service. ****** ****** was a lot of help with a faulty product . . . from the factory not their fault. Will order from them again.
Business response:
Hello *****! Thank you for your wonderful review! Were so glad to hear your ***** products arrived on time. We're also thrilled that ****** was able to assist you with the faulty product. We truly appreciate your understanding and are grateful for your continued support. We look forward to serving you again in the future! Thank you for shopping with us!
Thanks to burnis on knowing his product,patience and customer service. If it wasnt for him we would have went somewhere else. He made this sale easy for us.Im a shopper and he explained to me why we should choose his store an what we were getting witch made it a clear choice. Thanks for being there for us we appreciate you an your staff.
Business response:
Hello *****! Thank you so much for your thoughtful review! We're delighted to hear that ******' knowledge, patience, and excellent customer service made such a positive impact on your experience. Your appreciation means a lot to us, and well be sure to share your kind words with ****** and the rest of our team. We hope you enjoy your pool for years to come!
The Manger at the ********** IL store was very knowledgeable on the pool products she sells. I was specifically looking for a 2-speed 1 - 1/2" ************** pool pump to replace my old one die to old age and I gave the specs equivalent to the previous pump I have. She found me an upgraded version that I had needed and then everything worked out great after that even for the value of the money I paid for. Thank you, ******.. ***** *. :) (09-04-2024).
Business response:
Hello *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store with ******! We're glad you found what you needed and we hope you visit us again soon!
My items were shipped quicker than expected. Everything was very well packed with no damage. It was easy to see where my shipment was on their website. I will be shopping with them again as the prices were great, shipping was a little high but still was cheaper than buying from local stores that had the same items. Great service.
Business response:
Hello *******! Thank you for writing this great 5 star review! We're so glad you had a great experience shopping with us! We hope you visit us again soon!
They have the nicest high quality merchandise! We love the patio set we purchased!! We are now looking at the matching dining set. C.R. Plastics are not only beautiful, but will probably last forever and they are all weather so we don't have to worry about finding room to store them. We can leave them out year round.
***** at AMERICAN SALES in ********** is the BEST!!!!! We bought a pool last year and just had it installed a couple weeks ago. We've gone back to ***** several times now with issues as we haven't had a pool in years to maintain and so much has changed. He is always accommodating, welcoming and never makes us feel stupid. He is a wealth of knowledge and a true asset to American Sales. They (and us) are so fortunate to have someone like *****, especially at a time when good customer service is hard to come by. We have and wil... read more
Business response:
Hello Mic and ******! Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that ***** was able to assist you with your pool purchase and address all your questions and concerns. We truly appreciate your kind words and recommendation. Thank you for choosing American Sale!
Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse
How is American Sale Customer Service/ Pick-Up/ Warehouse rated?
American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 2,075 reviews.
When is American Sale Customer Service/ Pick-Up/ Warehouse open?
American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open at 10:00 a.m.