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American Sale Customer Service/ Pick-Up/ Warehouse

5.0
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About this business

For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business 

Location details

8407 185th St, Tinley Park, IL, 60487, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.01,798 reviews
5
1,718
4
45
3
7
2
0
1
0
28 reviews have no rating
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Ella H's profile image
Ella H 
7 months ago

Very ****************************** team. I had a couple of issues after my initial installation, and the service team worked with me to get all of the them resolved. 

Business response:

Hello ****! Thank you for writing this great 5 star review! We appreciate your kind words regarding our service team. We're happy to hear that our service team was able to assist you with any issues. Thank you for choosing American Sale! We hope you visit us again soon! 

Donna B's profile image
Donna B 
7 months ago

Our salesperson **** was knowledgeable and helpful. The ****************** people were fast, friendly and professional. I definitely recommend them! 

Business response:

Hello *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store with **** and with our delivery crew! Thank you for shopping with us. We hope you visit us again soon! 

William V's profile image
William V 
8 months ago

Great experience in *********** store. In particular, ******* was a terrific representative. 

Business response:

Hello *******! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store with *******! We hope you visit us again soon! 

Joel S's profile image
Joel S 
8 months ago

Was very pleased with the store, the helpful salesperson who spent time answering all of my questions and the spa was delivered just as promised. My only issue has been that several hours after delivery, when I went out to start filing the spa, I noticed it was placed too close to the door. Couldn't get in the house. Then I also noticed that a panel was cracked all the way through. Word of warning, inspect your item thoroughly upon delivery. 

Business response:

Hello ****. Thank you for your feedback and for sharing your positive experience with our store and salesperson. We apologize for the inconvenience you encountered regarding the placement of the spa and the cracked panel. We strive to deliver exceptional service and we appreciate you bringing this to our attention. We will ensure to address these issues promptly and improve our delivery process. We have sent this feedback on to our management to address and see that this matter is being looked into further. Your feedback is ... read more

Sunday L's profile image
Sunday L 
8 months ago

***** listened to my needs and was very knowledgeable answering all my questions she is a great asset to your company Thank you ******************************* Store 

Business response:

Hello Sunday! Thank you for taking the time to provide us with this feedback. We're so glad to hear that ***** provided you with excellent service! We'll be sure to pass along your kind words to her. Thank you for shopping with us! We hope you visit us again soon! 

Adam C's profile image
Adam C 
8 months ago

Everything went well with the buying process and installation of my new billiard table. 

Business response:

Hello ****! Thank you for writing this great 5 star review. We're so glad you had a great experience at our store during the buying process and with the installation of your pool table! Thank you for shopping with us! We hope you visit us again soon! 

Anita C's profile image
Anita C 
8 months ago

I went to the **************** store and the gentleman in the spa department helped me ordering filters. I wish someone would've done that the week before when my husband went. Someone told him he had to wait for the shipment to come in. Now we have a few extra trips to the store, but the gentleman and the cashier were very friendly and helpful. 

Vincent G's profile image
Vincent G 
8 months ago

Great quality of merchandise excellent customer service and customer satisfaction. Delivery was on time and when promised. This company seemed to pride themselves on customer satisfaction. We had interaction with manager and sales ***** and each time everyone involved took care of all our needs and requests and questions. This is a very reliable company. 

Business response:

Hello *******! Thank you for taking the time to write this great 5 star review! We're so glad you had a great experience at our store and with our delivery team! We appreciate your kinds words and hope to serve you again in the future! Thank you! 

Lois B's profile image
Lois B 
8 months ago

**************** is great. Very friendly and accommodating. The service men who came to the house were very trs 

Business response:

**************! Thank you for writing this great 5 star review! We're so glad you had a great experience with our team! Thank you for shopping with us! We hope you visit us again soon! 

Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse

How is American Sale Customer Service/ Pick-Up/ Warehouse rated?

American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 1,798 reviews. 

When is American Sale Customer Service/ Pick-Up/ Warehouse open?

American Sale Customer Service/ Pick-Up/ Warehouse is open now. It will close at 6:00 p.m.