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American Sale Customer Service/ Pick-Up/ Warehouse

5.0
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About this business

For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business 

Location details

8407 185th St, Tinley Park, IL, 60487, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.01,807 reviews
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Laura P.'s profile image
Laura P. 
on Birdeye

2 years ago

My second order with American Sale without any issues either. The items I purchased were in stock and Elena packaged my items with care to avoid damage during shipping. Items were wrapped separately and placed neatly in the box!! Job well done!! Gained a repeat shopper!!  

Business response:

Hello Laura! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon!  

Dave H.'s profile image
Dave H. 
on Birdeye

2 years ago

Great Customer Service!!! Last year we purchased the Kensington Fir 7 foot pre-lit LED Christmas from American sale. It's beautiful and we love it. It comes with a remote that lets you choose up to 16 light patterns. Unfortunately, we could not find the remote control this year. Enter Hildy in American Sale customer service. She was a delight to work with - super friendly and supportive. After she made several determined calls to the tree's vendor, she was able to secure a new remote for us to be sent directly to our ... read more

Business response:

Hello Dave! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon!  

Vicki H.'s profile image
Vicki H. 
on Birdeye

2 years ago

Hildy in customer service won’t above and beyond to facilitate getting my order to me that was stuck in your Spotify system! Taylor who packaged my order did a great job also! Everything arrived unbroken! Will definitely shop here again! 

Business response:

Hello Vicki! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon!  

c.michalowicz@comcast.net's profile image
c.michalowicz@comcast.net 
on Birdeye

2 years ago

Hildy in customer service surpassed my expectations. She responded in lightening speed and provided accurate information. Truely amazing customer service. Better than any other company I have dealt with. Amazing! 

Business response:

Hello C.michalowicz@comcast.net! Thank you for writing this great 5 star review! We're so glad you had a great experience with Hildy! We hope you visit us again soon!  

Alina L.'s profile image
Alina L. 
on Birdeye

2 years ago

I've ordered from American Sale a few times in the past and most recently last week. Love the great prices!! Thank you especially to Theresa G for packing my order so very nicely. My fragile items were safe and not broken. Never an issue with ordering online with this company.Thank you!!!  

Business response:

Hello Alina! Thank you for writing this great 5 star review! We're so glad you had a great experience online with us! We hope you visit us again soon!  

Kim V.'s profile image
Kim V. 
on Birdeye

2 years ago

Love love love this company they are so caring. This is my 2nd order and every item was wrapped in bubble wrap and neatly organized...if I could give a 10 I would! Great job!! Loyal customer here!! 

Business response:

Hi Kim! Thank you for taking the time to write this great 5 star review! We're so glad to hear you had a great experience shopping online with us! We hope you shop with us again soon! 

Jay's profile image
Jay 
on Birdeye

3 years ago

We just purchase Christmas lights, they came very quickly and were packed very well, Thanks Taylor, Great Job!. They are just what were were looking for. Thank you. Jay 

Business response:

Hello Jay! Thank you for writing this great 5 star review! We're so glad you had a great online shopping experience with us! We're so happy to hear your items arrived safely with Taylor's careful packing! We hope you visit us again soon!  

Jamison S.'s profile image
Jamison S. 
on Birdeye

3 years ago

Forget your local pool store; all you need is American Sale! Last summer I purchased a Black Diamond 90 sq ft filter system from my local pool store. It's great. What wasn't so great was when I needed a new filter cartridge to start this season and all my local pool store had were 30's, 60's, 150's, and 180's. And...they had no idea if or when they were getting any more in. So I drove home, Googled Black Diamond 90 sq ft replacement cartridge, and found American Sale. I ordered it Monday 5/25 (and they politely said,... read more

Susan C.'s profile image
Susan C. 
on Birdeye

3 years ago

Had a virtual meeting with Willie from Bridgeview, super helpful!! Went out of his way to get the products we need asap!!!!!!! 

Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse

How is American Sale Customer Service/ Pick-Up/ Warehouse rated?

American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 1,807 reviews. 

When is American Sale Customer Service/ Pick-Up/ Warehouse open?

American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open on Thursday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com