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AmeriGas Propane
- Propane
- Portland, OR
About this business
Location details
1316 Northeast Lombard Pl, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I Closed my account with them and Was supposed to receive a refund check. Its been over a month and nothing. I've been calling weekly, to get an update and every time a representative will give a different excuse with a different time frame. One will say the check was already sent, the other said it wasn't and they dont know why. Anyway, thats unacceptable. Dont trust this company.
The only reason this company gets a 1 star is because you can't go any lower and post your review !!! Whatever you do DO NOT GO WITH AMERIGAS !!!!! Their coustomer service/care and how they do business is a crime. They should NOT be allowed to conduct business. They over billed me, didn't deliver gas when it was scheduled, I ran out then charged me extra service fees, etc. The offshore customer service/care is a nightmare. The service reps cannot speak English well enough to be understood, put on hold over and over, repeatin... read more
This company continues to charge my card even though I haven't lived at the home with the propane tank for 2yrs!!!!!!! They refuse to cancel our card even though the new owner has an account with them. They use call centers over seas so it impossible to understand the agents. WORST COMPANY EVER!!!!!!! 2 yrs trying to get our money back to no avail
In my now three years of patronage, I have never had a positive experience with this company. Apart from their call center agents empty words, they have never actually done anything that makes me believe I am a "valued customer." They will not communicate with you or do anything for that matter without you harassing them and calling every day to follow up. I am currently dealing with a gas leak, which is considered an emergency (their verbiage) but absolutely no one is treating it that way. They dispatched a delivery driver ... read more
Amerigas put a lock on my meter FOR NO REASON. My payments are up to date and they don’t even see on their computers that I have a lock on my meter. I called several times. it’s 48 hours later and the lock is still on my meter.
Pay and no service. Paid $256 and month later still no propane
I am a new customer and already looking to transition to a new servicer even if I have to pay more. Poor customer service. They outsourced their call center overseas and cannot get anyone on the phone and when I do they have given me incorrect information on the last two calls.
I closed my account in January of 2023. My lease was not up until March 2023. So my account should have been closed 2 months before the lease was renewed. I have gotten bills, I have called and told the representative that my account was closed. I called approximately 18 times (all noted and recorded). Yet I continue to get harassed about paying for a lease that I never had. It's now in collections and I am being harassed by them also. AMERIGAS FINALLY CAME AND GOT THE TANK on September 29th, over 9 months AFTER I CLOSED THE... read more
They are a total ripoff, we are supposed to be on a keep full and they wait untill it's empty and then hit you with over a $1000.00 bill, who in the state of Florida is getting paid off to allow this ELDER ABUSE to continue.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,157 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.