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624 Industrial Dr, Camp Verde, AZ, 86322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After being overcharged by over $1 per gallon compared to local suppliers I decided to purchase my propane tank to sever ties with Amerigas. I purchased my tank 06/21/2021 and as of 10/29/2023 I am still receiving bills for a tank rental fee. I have called over 6 times to explain this to their customer service and each month I get another bill with late fees after they tell me my account is closed and I shouldn't recieve another bill. I have been turned into a collection agency and now they are reporting bad credit. Amerigas... read more
Amerigas is money hungry. They lock you into a contract without notice and everything from that point on with their company has some sort of insane service fee. I ordered propane 2 weeks ago and they delivered it but locked my tank because no one was home to sign for a leak test (they did not notify me that I had to be present at time of delivery for a leak test). I called back and scheduled a time for them to come unlock the tank. The appointment rolls around and I wait all evening and no one showed up. I called and they sa... read more
I was charged more than $2.00/ gallon more than other people in my area. And now they won’t refund me, since I paid the bill.
I terminated my AmeriGas account on October 14, 2022. A November 13, 2022 pick-up of the tank, which still had propane in it, was scheduled, but no one from the company ever showed up or called. I called and emailed several times over the past year, but nothing happened. On October 5, 2023, I received an invoice for $161.99 for removal of the tank somewhere around September 30, 2023. No one notified me of the pick-up date or let me know that they were on my property. Since I have been housing the tank with gas in it on my pr... read more
I would give 0 if I could. They charge an excessive amount of hidden fees. They do not honor the prices they quote. As a new customer was told my first fill up would be $1.709 a gallon. Then my second fill would be $1.889 per gallon. When I called to order my second fill they charged me $2.889 for my second fill. They claim to have no record of the quote. But I have a copy. Considering legal action unless it is resolved. Beware there is a three agreement on there contract. I will go back to a local propane service once my co... read more
They are frauds. Claimed my tank. Automatically signed me up under a contract at rates 50% higher rates without calling. Removed my tank and left ruts on a wet day. Then sent me a $300+ bill for removing the tank.
All the one star rating across the country are not exaggerating! Worst company ever to deal with. Calls are outsourced and all they do is give you the run around & update your account. They will not come out or call you & then you get excited from the automated we will be there tomorrow **************** still dont call or show!! They said they would bill **, but dont even have our billing address. Wish BBB had AmeriGas in *****, **** on their page to make a complaint. Took forever to just make this review because BBB doesnt ... read more
Jeez.. I moved into my new house in July. I've been trying to get these ppl to come fill my tank ever since then. They finally came to put propane in my new tank 2 weeks ago. But failed to hook up anything. A month ago, they came and shut off my old tank because of a leak. They refuse to look for it so I had to spend thousands on new lines and digging my own trench. This company is a waste!! DO NOT spend your money with them
Could somebody tell me how I can discontinue service with America's? I've been calling customer service. And I cannot understand what she's saying. No matter what number I call or button, I push. The same woman comes on. I found their delivery driver in my driveway and I told him we no longer wanted service. He came back when we weren't home. Climbed over MyGate once again and put gas. How can I stop this?
AmeriGas Propane has a 1.3 star rating with 1,246 reviews.
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.