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AmeriGas Propane
- Propane
- Bossier City, LA
About this business
Location details
3811 East Texas St, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had Amerigas fill my tank and selected monthly billing. They filled it once, I paid ***** monthly and the final balance was *****, yet they said I owed *****. When I contacted billing they said, "that's the way it is!", with no explanation. So, it took me two hours to cancel my account, and I could not connect to a live person. This is the worst company I have ever dealt with.
This business engages in outright lies to customers and predatory charges. Be aware. Good luck trying to get gas delivered. God forbid you have a gas leak and call their "emergency number". I did and was immediately put on hold for 15 minute before anyone answered. I took over the service when I purchased a home from the owner. They have a foreign call center. You cannot reach a local person even though they will list location numbers and locations. The call center foreign **** have downright lied to me several times and bee... read more
I purchased my home in summer ******************************************************* The first ********** to inspect the system told me the tank needed to be replaced and that he would consult his supervisor and call me back due to the tanks inaccessible location (no truck access for tank swap). I never received a follow-up call.Since then, *** made multiple calls reporting the gas smell. On June 23, 2025, I again reported the ongoing issue. Although I requested no ********** be sent, one was dispatched. I understand the sa... read more
If I could leave a 0 if I could. The customer service is the worst possible. I called multiple times and only got people who spoke NO english. Told nobody is stateside to talk to me when requested. Everything about this company is unacceptable. Trying to get my tank picked up was terrible and then the bill!! No show for pick up on day we were told- have voice mail to confirm. Also charged $358.19 for a one minute visit from a *** telling me my tank was up to code. Unacceptable in everyway possible. Maybe writing this will ge... read more
Charged me a poison pill bill of $150.00 when I sold the home, citing a "terms and conditions" clause whereby they charge $150.00 if you cancel the service before three years. I have never heard of ANY utility charging an exit fee upon cancelling service. I autopaid every month, on time. Cancelled my service over the phone, no exit fee was mentioned. Just an automated email that my autopay was still on and had been charged. Turned off my autopay and removed my checking account, and called them to complain. The only option th... read more
I had moved into a property in 2023 where the previous owner (deceased) had used Amerigas. I had opened an account with them thinking that was who was the correct vendor. I never ordered propane and when the time came to order it, I noticed that the tank was serviced by ******, so have used them since 2023. Amerigas has billed me for tank rental and some other unsubstantiated 300 charge. They sent someone to repo the tank (which was not here) and are claiming since there was at one time a tank here (may or may not be true) I... read more
I am refiling this review because I never received a verification email for the first review. I would recommend a negative star review, but 1 is the lowest I can go. I have been trying to close my account with AmeriGas for over a month now and all of my queries about the cost of the thank have been ignored. Because I no longer need propane and my tank is underground, the best course of action is to leave the tank and have me purchase it; however, I have been told I am being charged $4500. When initially contacted on 22 May 2... read more
Awful service take you money every way they can. Would rather have a propane tank roll down a hill. Than not charge their customer to look at the tank. Should be a 0 star unbelievable company.
First and foremost, if I could leave a rating less than one star I would.We were Amerigas customers approximately two years ago. We decided to switch companies due to the cost of their propane.I called the customer service number to have the account closed and to have someone to schedule to pick up their tank.Needless to say, no one has collected the tank after all this time. I have called several times ********, today I decided to call again. I spoke with a ***, who informed me that the account was not closed but still acti... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,080 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.