This profile has been claimed by the business owner or representative.
AmeriGas Propane
- Propane
- Bossier City, LA
About this business
Location details
3811 East Texas St, Bossier City, LA, 71111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Amerigas successfully for propane refill from 2020 through 2024 with zero problems (hence the 2 stars instead of 1). Recently, in 2025, I ordered 400 gallons and paid up front online. They delivered 800 gallons instead 400 and billed me for the 400 extra gallonsover $1400 extra, past due. They would not have someone pump the extra out, and they would not, as I requested, discount the delivery (which I do not need, as I am trying to sell my house and dont even live there full time right now!). They offered to read the ... read more
I purchased my home in the fall and Amerigas was the owner of the propane tank that was already on my property at time of purchase with winter coming fast I ordered the propane asking before the propane was delivered if I would be held to a contract and being told no I purchased the propane. I was quoted 1.80 per gallon for the 1st 12 months. My first fill was a 1.80 per gallon and in just those 6 winter months my price per gallon reached 2.50. I have all receipts still. In December of 24 I called when my propane tank was at... read more
Feb 1, 2025. I mailed a letter of termination with a statement. At that time you owed me $934.87. I continued to send multiple notices thru your contact me messager to discontinue. I spoke with your representative who stated a check would be cut and mailed to me. I have never gotten any money. Today, I called again and was told by ***** that because I terminated and closed the account, a check could not be mailed to me. I will appreciate any help you can give me to receive the money, your company owes me.
The Amerigas saga continues a year later and they wont provide phone transcripts. To recap 1. Had my tank filled 4/2024 and was put on auto delivery so my tank would never again be empty 2. 9/2024 auto delivery came (as expected) =happy customer 3. 2/13/2025 Empty tank. Set up urgent delivery with a charge of ****** (to be invoiced) even though I was on auto delivery and this shouldnt have happened. 4. Confirmed delivers 2/14-2/15/25 (see screenshot) - no delivery the 14, 15, 16, or 17th. 5. Contacted Amerigas to be told the... read more
We put the account in our names after Mother in law passed away. We supplied them with a Death Certificate and court papers. We have been trying to resolve this since November 2024. There are no offices near me.
We have had Amerigas as our propane supplier for over 20 years. Since they were purchased and moved all customer service overseas 3 years ago it is impossible to contact anyone who can answer a question or fix a problem with ********** the spring of 2024, I decided to switch to a local propane supplier due to cost and ability to speak with a customer service rep. **** I notified ********************** that I would be switching to a new supplier they came and refilled my propane tank without my knowledge, causing us to lose t... read more
I would give them zero stars if I could! This has got to be the WORST company I have ever dealt with. Charged my mother in law $430 to pick up THEIR tank. She was a former Heritage Propane customer which ********************** brought out. Amerigas doubled the per gallon charge and when my 84 year old mother in law who's barely getting by on ** could no longer afford it they charged her $430 to pick up their own above ground tank, ten minutes tops. I used to work for ******** Gas (which I thought was terrible) but even they ... read more
I asked that a *** come out and tell me if the existing tank will service an additional appliance, fi***lace to be specific. They did, and charged me $250 for a site visit...I had no idea of the charge prior to this happening. Now, I've changed companies, and Amerigas wants $300 to come get their tank, and $119 for cancelling service. Worst company ever.
Do not use this company. We had two tanks and they would not fill both at the same time so they could have a delivery fee for each one every month. When we cancelled the service, they charged charged me over $300.00 to remove each tank and tried to charge me a service dispatch fee of $120.00 in addition, which was not applicable.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.1 star rating with 1,080 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.