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AmeriGas Propane
- Propane
- Palmer, AK
About this business
Location details
6951 East Blue Lupine Dr, Palmer, AK, 99645, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had problems with this company from our first encounter and endured them for a few winters. Initially, we found them to be cocky and arrogant until they learned that we own our tank and have the liberty to shop around if unsatisfied. The straw that finally broke the camel's back, however, was when we ordered a certain number of gallons to be delivered. Driver showed up and had conversation with us here while filling the tank. Just before leaving, he informed us that he got us close to what we ordered, but that is all he h... read more
Worst service ever! Taking my business elsewhere. Had to call 3 times to finally get a delivery when tank was below 20 percent. Almost froze to death!! Could not understand the customer service foreigners on the phone! I speak ENGLISH.
We had Heritage Propane for years and then it was bought out by Amerigas. We were able to stand it for a couple of years even though every time you called it took forever to actually speak to someone and then usually that persons English was very hard to understand. We live in Hudson Nc and back the 1st week of October I placed a call for service due to my tank ( from erosion) was leaning so bad it was about to roll down the hill. The representative took the call and said it would be 7-10 business days. I waited exactly 1 mo... read more
A tech came out, refilled the tank, determined there was a leak, and said that someone would be put to fix it. Almost a week later we called and found out that there was no order. We followed up with them again and they informed us it would take 7-14 days for a tech to arrive. Apparently, it was in the system that the leak was fixed. They really do not have their stuff together. There is no reason it has been a month later, and I still don't have any heat in my house.
As a new Customer I am not happy with the service i have received with this company. I was told that they would be checking our propane tank to make sure that everything was good, and to be filled up. They sent someone they filled it up but DID NOT CHECK THE TANK for any problems. I had to call them again because we was having problems getting our fire place to work, they was supposed to send someone out to check it but all they did was sit in the truck as i was outside waiting to talk to someone. They did nothing! Then I ha... read more
Pitiful company. Would not bring my elderly aunt propane. And she had already paid them one thousand dollars for it. We told them refund her money or go to court, And we switched companies.
I have read a lot of the below reviews and they are all likely true to the letter and they sound very much like a match to my own experience! Amerigas Propane is a company that is truly broken and one to stay away from if you want to keep your sanity....I had to finally cancel my account and contract with a local provider and months later still waiting for their 3 tanks to be picked up off my lawn ....There simply is no reliable way to talk to a person or call a person in the company who can get that task done and come get t... read more
absolute worst. They have missed their deliveries 100% and want to charge emergency fee and a service visit if you run out after they miss their dates 2X. Now they say they delivered 4 gallons and tank is full. Gauge is on 35% and going down . Customer service has been subbed out to a foreign country and its impossible to resolve a problem. Go with somebody else
Horrible company doesn’t even start to say how bad they are . When you call you get someone in the Philippines and they can’t transfer you or help you only put a note in your account. I called and told them do not fill my tank I am changing companies they filled anyway and charged me . When I called and told them all they do is say I’m sorry .Called every week for a month to get them to come get there tank as it is in the middle of my driveway they have given me 3 appointments and no one comes when I call all they say is I’m... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,142 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.