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Andrew Mortenson

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5223 reviews
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LINDSAY K.'s profile image
LINDSAY K. 
4 years ago

Good 

Grace R.'s profile image
Grace R. 
4 years ago

The handling of our loan went smooth and the professionalism was excellent our loan processor was very Very patient , he explained everything in depths. 

Albert Sanchez J.'s profile image
Albert Sanchez J. 
4 years ago

Process was quick and easy. Great communication and great people to work with. I have no complaints. Thanks M.a.c. Team. 

Christopher J.'s profile image
Christopher J. 
4 years ago

Great team and moved quickly to process our loan. There is an issue with documents needed. Sometimes we (the applicants) can acquire some of the documentation faster than you can. It would have sped things up more had i provided some of the information instead of waiting on other banks and insurance companies to provide you the documents. Overall it was great working with My M.A.C. Team. 

Jackelyn C.'s profile image
Jackelyn C. 
4 years ago

Andrew Mortenson our PennyMac Loan Services and his team made it happen. I was so grateful that they were so patients with us even though there's this pandemic going on. Thank you so much for helping us refinance our mortgage. 

Joseph E.'s profile image
Joseph E. 
4 years ago

We already had a Pennymac loan so doing a refinance was easy. 

Patrick M.'s profile image
Patrick M. 
4 years ago

Interest rates, paperwork, documents required, schedule for closing, time of closing, all went on time and on schedule. Fewer "hitches" with Penny Mac than other closings I've had. Definitely would do business again and highly recommended. 

Larry L.'s profile image
Larry L. 
4 years ago

Outstanding service from start to finish! We did not have any unexpected issues or delays. Our closing was on time, safe and very timely. 

Jamison G.'s profile image
Jamison G. 
4 years ago

The refinance process was fast and easy. Andrew did a great job of communicating to us what was needed, what to expect, and gave us updates throughout the process. 

Frequently asked questions about Andrew Mortenson

How is Andrew Mortenson rated?

Andrew Mortenson has a 4.5 star rating with 223 reviews. 

When is Andrew Mortenson open?

Andrew Mortenson is closed now. It will open on Monday at 9:00 a.m.