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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Some of the online default pieces could be clearer but your team was there to quickly clarify
Everything seemed to take forever. When I had family members applied and closed in 2 weeks at different places and it took us 2 months or more.
thanks
Andrew Mortensen was great but the whole process was delayed far beyond what I expected, perhaps due to the Corona virus pandemic. I was originally told that closing would occur by mid-June but it did not occur until July 24.
Andrew was a consummate professional unlike whoever worked at servicelink who never returned any of my calls and could care less about my transaction. Sorry but Andrew at Pennymac was completely the opposite of that Michelle lady. Her attitude was absolute trash.
It process was a little slower than we expected but overall everything went smooth and everyone we dealt with were kind and courteous.
Very happy, from start to finish, 1st with Mr. Gary Sahakian then he assigned our loan to Mr. Andrew Mortenson, they were both very responsible, prompt to answer, very professional and very patient and kind with me, with all my questions. They made my loan application less stressful and they are always reassuring. Thank you very very much.
Andrew was very knowledgeable and always available to answer my calls and questions.
Everything was smooth sailing from the very start of the process. Andrew and the PennyMac team made the experience not as daunting as we expected.
Andrew Mortenson has a 4.5 star rating with 223 reviews.
Andrew Mortenson is closed now. It will open on Monday at 9:00 a.m.