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Andrew Mortenson

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5223 reviews
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Mark H.'s profile image
Mark H. 
5 years ago

Some of the online default pieces could be clearer but your team was there to quickly clarify 

Dylon H.'s profile image
Dylon H. 
5 years ago

Everything seemed to take forever. When I had family members applied and closed in 2 weeks at different places and it took us 2 months or more. 

ANTHONY K.'s profile image
ANTHONY K. 
5 years ago

thanks 

Eugene S.'s profile image
Eugene S. 
5 years ago

Andrew Mortensen was great but the whole process was delayed far beyond what I expected, perhaps due to the Corona virus pandemic. I was originally told that closing would occur by mid-June but it did not occur until July 24. 

Christopher C.'s profile image
Christopher C. 
5 years ago

Andrew was a consummate professional unlike whoever worked at servicelink who never returned any of my calls and could care less about my transaction. Sorry but Andrew at Pennymac was completely the opposite of that Michelle lady. Her attitude was absolute trash. 

Greg E.'s profile image
Greg E. 
5 years ago

It process was a little slower than we expected but overall everything went smooth and everyone we dealt with were kind and courteous. 

Miriam G.'s profile image
Miriam G. 
5 years ago

Very happy, from start to finish, 1st with Mr. Gary Sahakian then he assigned our loan to Mr. Andrew Mortenson, they were both very responsible, prompt to answer, very professional and very patient and kind with me, with all my questions. They made my loan application less stressful and they are always reassuring. Thank you very very much. 

Stephanie J.'s profile image
Stephanie J. 
5 years ago

Andrew was very knowledgeable and always available to answer my calls and questions. 

Amanda C.'s profile image
Amanda C. 
5 years ago

Everything was smooth sailing from the very start of the process. Andrew and the PennyMac team made the experience not as daunting as we expected. 

Frequently asked questions about Andrew Mortenson

How is Andrew Mortenson rated?

Andrew Mortenson has a 4.5 star rating with 223 reviews. 

When is Andrew Mortenson open?

Andrew Mortenson is closed now. It will open on Monday at 9:00 a.m.