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Andrew Mortenson

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5223 reviews
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Gearion Jurek J.'s profile image
Gearion Jurek J. 
5 years ago

Great experience! 

BOBBY L.'s profile image
BOBBY L. 
5 years ago

Very wick and easy refi. 

Meng Y.'s profile image
Meng Y. 
5 years ago

My refinance loan was closed. But PENNYMAC has not even funded my loan. I am still paying and a active client for my previous lender. Also, at first, it was nothing down. But then I had to muster up $1,100 at a last minutes notice. No real excuse or explanation. Just "error". 

Laura G.'s profile image
Laura G. 
5 years ago

The process was painless, and my questions were answered in a timely manner. Everyone was very nice and easy to work with. 

VICTOR H.'s profile image
VICTOR H. 
5 years ago

Great customer service. When we had questions, they were answered in a timely manner. 

TERRY C.'s profile image
TERRY C. 
5 years ago

This was the easiest refill that We have ever done. Everything was done on the computer, didn't have to find extra information. It was not stressful at all. Thank you for the smooth transition. 

CHANDA B.'s profile image
CHANDA B. 
5 years ago

Happy we completed our application before PennyMac stopped offering HELOCs. 

ANTONIO GARCIA A.'s profile image
ANTONIO GARCIA A. 
5 years ago

I sent 2 emails that never got answered. 

FRANCISCO D.'s profile image
FRANCISCO D. 
5 years ago

excellence in service 

Frequently asked questions about Andrew Mortenson

How is Andrew Mortenson rated?

Andrew Mortenson has a 4.5 star rating with 223 reviews. 

When is Andrew Mortenson open?

Andrew Mortenson is closed now. It will open tomorrow at 9:00 a.m.