Andrew Mortenson's cover image
Claimed

This profile has been claimed by the business owner or representative.

Andrew Mortenson

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5223 reviews
Select a rating
Anthony H.'s profile image
Anthony H. 
4 years ago

The experience I had with Penny Mac on my house refinance one I would be glad to do all over again cause the whole experience was great. The time it took from beginning to end was right on time no hassle and very little work on my part and oh yes I would recommend them to my family and friends 

JAVIER B.'s profile image
JAVIER B. 
4 years ago

Everything went very smooth and Andre got the job done fast 

TREVOR L.'s profile image
TREVOR L. 
4 years ago

Amazing loan process all the way threw. Great communication. Weekly check-ins, and quick service!  

Jon P.'s profile image
Jon P. 
4 years ago

The process was a lot easier and much faster than what we expected. We enjoyed working with Andrew, great service! 

Dvon J.'s profile image
Dvon J. 
4 years ago

Very happy with the Penny Mac team! They took care of everything in a timely manner and were very professional! Kept me updated throughout entire process! 

James O.'s profile image
James O. 
4 years ago

You did everything that was expected of you.  

Floyd O.'s profile image
Floyd O. 
4 years ago

My refinancing experience was quick and easy. The PennyMac Team was efficient and responded to my calls. 

Lori S.'s profile image
Lori S. 
4 years ago

Timothy Woods did a great job & had to intervene when Andrew Mortensen was not doing his job. I made multiple calls to Andrew to follow-up thru process. HE did NOT send me the loan estimate disclosures-Timothy had to.My loan docs were incorrect-set for impound when this was not the original request that I signed up; delayed the process where I took a day off of work & heard from Notary 5 min prior to my appt that she did not get docs.Made multiple calls to supervisor to fix. 

Eric H.'s profile image
Eric H. 
4 years ago

From start to finish everything worked out phenomenally and extremely fast. vr eric 

Frequently asked questions about Andrew Mortenson

How is Andrew Mortenson rated?

Andrew Mortenson has a 4.5 star rating with 223 reviews. 

When is Andrew Mortenson open?

Andrew Mortenson is closed now. It will open on Monday at 9:00 a.m.