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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The experience I had with Penny Mac on my house refinance one I would be glad to do all over again cause the whole experience was great. The time it took from beginning to end was right on time no hassle and very little work on my part and oh yes I would recommend them to my family and friends
Everything went very smooth and Andre got the job done fast
Amazing loan process all the way threw. Great communication. Weekly check-ins, and quick service!
The process was a lot easier and much faster than what we expected. We enjoyed working with Andrew, great service!
Very happy with the Penny Mac team! They took care of everything in a timely manner and were very professional! Kept me updated throughout entire process!
You did everything that was expected of you.
My refinancing experience was quick and easy. The PennyMac Team was efficient and responded to my calls.
Timothy Woods did a great job & had to intervene when Andrew Mortensen was not doing his job. I made multiple calls to Andrew to follow-up thru process. HE did NOT send me the loan estimate disclosures-Timothy had to.My loan docs were incorrect-set for impound when this was not the original request that I signed up; delayed the process where I took a day off of work & heard from Notary 5 min prior to my appt that she did not get docs.Made multiple calls to supervisor to fix.
From start to finish everything worked out phenomenally and extremely fast. vr eric
Andrew Mortenson has a 4.5 star rating with 223 reviews.
Andrew Mortenson is closed now. It will open on Monday at 9:00 a.m.