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8867 Rockville Rd, 8867 E US Hwy 36, Avon, IN, 46123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I just bought a used 2015 VW Jetta from Andy Mohr Nissan Avon last week. The sales process was ok but delayed due to a mechanical issue with the key chamber where you turn the key. There was no real communication on it for week. I proceeded with trust . They delivered they car and it was raining so I will be honest did a quick review which was on Saturday. Monday I wanted to drive it to work to make sure it’s safe for my daughter. The car key would turn it was locked . It took 30 minutes . This now explains why one the keys ... read more
Don’t buy a used car from them. They claim they do a thorough 200+ point inspection. This is false. Also, you buy as is and have no days to evaluate the car or have it inspected. I now have the expense of a timing chain adjustment, brake routers and replacement of stabilizer pins. $2000 out of pocket. Buy somewhere else that lets you evaluate the car.
The online price was $9999. I showed up to look at the car. Suddenly the price is now $14499. I said no and walked away. The salesman called me two days later about the car. I went back in to see if they would honor the $9999 price (which still showed online) I asked why the price increased so much. I was told it was because the car was just serviced. I asked to see what was serviced. The Sales Manager left to get the report. 20 minutes later he came back showing me what work was done. A switch for the liftgate, some hoses f... read more
Ask them for more pictures and they asked me for my phone number I give it and never heard a word from them
Business response:
We are disappointed to learn of your experience here at Andy Mohr Avon Nissan Inc, but will take this opportunity to improve. Thank you for your feedback.
When your salesrep says, "We're not in the business of screwing over customers" RUN AWAY. Either their service department failed to find or failed to disclose two bad sensors. After several stalling incidents in the first six days of ownership we took our car to a local dealer who promptly diagnosed the issue. A $1,600 repair! Andy Mohr said, "Sorry we can't help." BUYER BEWARE!!
Business response:
Bobttcoach, it's upsetting to hear that you did not receive the top-notch service we strive to provide.
High priced dealership that does not reciprocate loyalty to its loyal customers. The salesman lied to me about my transmission and severely lowballed me on trade in value. The salesman was rude and unwilling to agree to finance terms that he had me sign to agree on. Instead he told me that in order for the sale to go through, I would have to pay more. After 2 or 3 rounds with the manager, I got tired of the games and pointed to the original dollar amount agreed to. The salesman then went off on a defensive tantrum so I asked... read more
Business response:
Joshua.petrie, it's upsetting to hear that you did not receive the top-notch service we strive to provide.
HORRIBLE! !!! Deonte from the dealership contacted me via Facebook messenger regarding a car I had for sale. I answered all of his questions honestly. For 3 days we were communicating regarding this vehicle. He requested the VIN the day before I drove 50+ miles at 7 am (and after working 36 of the last 48 hours) Upon our arrival he drove the car. His manager returns with him and informs me that he will not pay the agreed price for the vehicle because of a TSB on the transmission. I asked if this information was available thr... read more
Business response:
Hi Babausherman@gmail.com, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
No follow up, car was sold out from under us after they said it was available
Business response:
Hi Jubilee000, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
They lied to you tell you the car is there it's not there you come back a week later they tell you the car is there but they sold it 2 days earlier
Business response:
Hi Richard, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will use this as an opportunity to improve on our services.
Andy Mohr Avon Nissan has a 4.3 star rating with 5,799 reviews.
Andy Mohr Avon Nissan is closed now. It will open at 9:00 a.m.