Animal Emergency and Specialty Hospital of Grand Rapids's cover image
Claimed

This profile has been claimed by the business owner or representative.

Animal Emergency and Specialty Hospital of Grand Rapids

4.9

About this business

Veterinary Clinics & HospitalsVeterinarians 

Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

Get directions
4.93,706 reviews
Select a rating
Joan Spearman's profile image
Joan Spearman 
recommend  Recommended
3 years ago

very quick and knowledgeable 

Business response:

Thank you, Joan! Please give sweet Kinzie our love! 

Katie Goff's profile image
Katie Goff 
recommend  Recommended
3 years ago

saved our dog on a weekend when all local vets were closed. was the only place we could get her into. problems were it was horribly, devastatingly expensive, and they did not send our dog home with enough pain management after her emergency surgery, so we ended up back in the middle of the night to get her pain under control. the staff was very nice and helpful and willing to work with us and talk us through our concerns and such. 

Business response:

Thank you for your feedback, Katie. We always strive to provide the gold standard of care while working with our client's wishes. We apologize if you felt the costs were too expensive or unfair. If you would like to discuss this further, please feel free to email us at AEHGrandRapids@nva.com. We hope that Zoey is feeling better at home and please let us know if you need anything! 

Terri Goerner Fifield's profile image
Terri Goerner Fifield 
recommend  Recommended
3 years ago

We highly recommend the Animal Emergency Hospital. The staff is very caring and knowledgeable. They kept us informed on the status of our very ill family dog, even sending pictures. We are happy to say that our Callie is doing much better, thanks to the Animal Emergency Hospital. Thank you. 

Business response:

Thank you for your kind words, Terri! We are so happy to hear that Callie doing much better! 

Kikii Cocarhen's profile image
Kikii Cocarhen 
recommend  Recommended
3 years ago

fast and prompt friendly and knowledgeable 

Business response:

Thank you, Kikii! We appreciate it! 

Alissa Glover's profile image
Alissa Glover 
recommend  Recommended
3 years ago

They were prompt even though they were busy. They were kind and thoughtful. And helped our Betty girl feel tons better. 

Business response:

Betty is just the cutest dog, we are so glad she is feeling better! Thank you for your kind review. 

Ally Henderson's profile image
Ally Henderson 
recommend  Recommended
3 years ago

AEH was super helpful in getting our kitty seen. I appreciated that their intake forms were all done via text and web browser. Then they texted to let us know she was ready to be seen. They said to expect her visit to last 6-12 hours but her vet called after 4.5 hours and spent 15 minutes going over her diagnoses and then let us know she would be ready for discharge soon. The vet was kind, helpful and reassuring. We wound definitely use them again in the future. 

Business response:

Thank you so much for your kind words, Ally! We hope your kitty is doing well! 

Sadie McKinstry's profile image
Sadie McKinstry 
recommend  Recommended
3 years ago

Yesterday our Griz developed a swollen and pained paw. After no luck of being seen by his primary, we received some help from the Byron Center Animal Hospital. They allowed us to text their doctor some photos to which they referred us to the Animal Emergency Hospital Grand Rapids. The ENTIRE staff was so kind, patient and reassuring. This hospital is super busy, but they manage their patients so well. I couldn’t be more appreciative of the doctors, techs and staff. Everyone was understanding of his nervousness, and they were... read more

Business response:

Thank you so much, Sadie! We understand that emergencies are never easy, but we loved that we were able to take care of Griz! He is such a sweet boy! Please let us know if you need anything! 

Misty Lynne Frazier's profile image
Misty Lynne Frazier 
recommend  Recommended
3 years ago

The staff was able to get my ball python seen and taken care of on a very busy night! I am very appreciate considering none of the emergency clinics in my area would accept us. They helped me get peace of mind and cared for my girl. 

Business response:

Thank you for your kind compliments, Misty! We appreciate you trusting us with Ethel's care and we hope she continues to feel better!  

Michelle Pozan Currie's profile image
Michelle Pozan Currie 
recommend  Recommended
3 years ago

So grateful to the staff of the Animal Emergency Hospital, Artie has had 2 emergencies in the last couple of months (sigh😢) - we are so grateful for their care, kindness, understanding and support as they were taking care of her. She has come home both times with amazing outcomes and I would recommend this Animal Hospital to anyone. <3 

Business response:

Thank you Michelle! We loved having Artemis here, she is the cutest! 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,706 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.