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Animal Emergency and Specialty Hospital of Grand Rapids

4.4

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Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.45,016 reviews
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Jamey Curtis's profile image
Jamey Curtis 
recommend  Recommended
4 years ago

Staff and Vet were professional and caring. The care received appeared to be top notch. Really appreciate everything they did. However, the cost can cause emotional damage. I hate to think of the choices I'd have to make if my pet needed more care. 

Business response:

Thanks, Jamey! We try to keep prices as low as possible while providing a decent standard of living for our amazing employees. We know veterinary care (especially at an ER) can get pricey! Thank you for recognizing our wonderful team! 

Julie Hilbert Lang's profile image
Julie Hilbert Lang 
recommend  Recommended
4 years ago

I felt totally comfortable leaving my Lola with the friendly staff. The doctor spent 15 minutes explaining Lola’s condition and how I could help her. I would 100% recommend Animal Emergency Hospital! 

Business response:

Thank you Julie! We are so glad you felt comfortable leaving precious Lola with us. Give her some belly rubs from us! 

Paige Hults's profile image
Paige Hults 
recommend  Recommended
4 years ago

We brought our male cat here after a bad neuter and they were so helpful. The dr answered all of my questions and was super friendly. 

Business response:

Thank you Paige! We hope Milo is feeling better. Please let us know if you need anything else. 

Chris Stanton's profile image
Chris Stanton 
recommend  Recommended
4 years ago

Prompt care, very concise staff who were not afraid to say important parts. veey compassionate with me, and my cat. Thank you. 

Business response:

Thank you for your review, Chris! Take care and please give Tater our love! 

Lisa Parks's profile image
Lisa Parks 
recommend  Recommended
4 years ago

Our dog had a fever over the weekend and our local vet told us to get him into an emergency hospital. I was so glad we went to Animal Hospital. This place did a great job from start to finish. They keep us informed on everything going via text and calls. Remi ended up staying overnight and this was such a relief to know he was in good hands. All the staff were friendly and knowledgeable. 

Business response:

Thank you Lisa! We hope Remi is doing well at home, he is such a sweetheart. 

Heather June's profile image
Heather June 
recommend  Recommended
4 years ago

Our Great Pyrenees was diagnosed with Addison’s disease and went into Addisonian Crisis, he was hospitalized for 3 days. They did wonderful communicating and helpful in discussing the bill. He even came home with a bath! 

Business response:

Thank you so much Heather! Ghost was such a good patient for us, please let us know if he needs anything in the future. 

Angelica Canales's profile image
Angelica Canales 
recommend  Recommended
4 years ago

Such a caring and compassionate staff! They sent me photo updates of Kitty while he was there overnight and have been super helpful over the phone with any questions I have now that Kitty is recovering at home! Cannot say enough good things about them, highly recommend! Thank you guys for your diligent care during this difficult time! 

Business response:

Thank you for sharing your experience, Angelica! We adore Kitty and hope that he is beginning to feel better. Please pass along our love to him. 

Angelica Canales's profile image
Angelica Canales 
recommend  Recommended
4 years ago

Such a caring and compassionate facility. They are very understanding and willing to help, no matter how many times you call, haha. I am very thankful for their care of our cat who suffered blunt trauma. Happy to say he is home now, and slowly recovering! Can’t recommend them enough! 

Aimee Heckman's profile image
Aimee Heckman 
recommend  Recommended
4 years ago

I cannot say enough about how wonderful the team is here. We had a truly emergent situation with one of our cats and our local vet referred us to AEH in Byron Center. They were so caring and compassionate and even though we had to make the difficult decision to let our sweet boy go due to the extent of his illness, they made the process as easy as possible. Less than a month later, the brother to the cat we lost began showing similar symptoms and we immediately took him to AEH. This time we were fortunate that his condition... read more

Business response:

Aimee, thank you for taking the time to leave such a kind review, we truly appreciate it. Snow was such a sweet boy and we know losing him was not easy for your family. We are so glad we were able to help Sky feel better and get him back home with you. Please let us know if you need anything in the future. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 5,016 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.