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Animal Emergency and Specialty Hospital of Grand Rapids

4.4

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Location details

3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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4.45,016 reviews
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Maria Serrano Rodriguez's profile image
Maria Serrano Rodriguez 
recommend  Recommended
4 years ago

We are so grateful for the staff at AEH on Plainfield , they were caring , gentle , patient and compassionate to us when we had to say goodbye to our Mia🌈🐾 Thank you all who were involved in process we appreciate you so much for treating us with so much love ! 

Business response:

Maria, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything. 

Pamela McKalip's profile image
Pamela McKalip 
recommend  Recommended
4 years ago

everyone was very kind, and took care of my Precious. Very helpful and explained what was going on and what we needed to do. 

Business response:

Thank you so much, Pamela! We appreciate this feedback and hope you don't need to see us again too soon! 

Della Richards's profile image
Della Richards 
recommend  Recommended
4 years ago

I brought in my dog after a vicious dog fight. Everyone I communicated with was amazing. I was given tissues to dry my tears and a bottle of water as I filled out paperwork. When I texted the number I was given I got an immediate response. 

Business response:

Thank you so much, Della! We are so happy to hear you had a good experience during a stressful time. Hopefully you won't need us any time soon, but if you do, we are always here. Take care! 

Karyn Yarrell's profile image
Karyn Yarrell 
recommend  Recommended
4 years ago

My dog was attacked by a huge dog! The staff at AEH, made me feel calm and confident that I had taken my Nugget to them and let the staff there care for her. Today she is still stiff and but lethargic, she did however walk outside to take a poop. Again the staff and Dr.’s were all amazing calling me every step of the way. Thank You All! 

Business response:

Thank you for your kind compliments, Karyn! We appreciate you trusting us with your pet’s care, and we hope that Nugget continues to feel better! 

Sarah Bussing Spencer's profile image
Sarah Bussing Spencer 
recommend  Recommended
4 years ago

they did an amazing job every time I have had to bring any animal to them. 

Business response:

Thank you, Sarah! 

Ashleigh Gerken's profile image
Ashleigh Gerken 
recommend  Recommended
4 years ago

Absolutely recommend! They saved my dog when he got into a big bag of chocolate. They did such a great job that he hasn’t had any distress. Very impressed and so grateful to have them if I ever need them again. 

Business response:

Thank you so much, Ashleigh! We appreciate your kind words more than you know. Take care and please give Beau our love! 

Jane Brown-Moore's profile image
Jane Brown-Moore 
recommend  Recommended
4 years ago

Saved my Dog's life after she chewed a inhaler! Very friendly and knowledgeable! Honest!! 

Business response:

Thanks, Jane! We really appreciate it! 

Jessica Rouse's profile image
Jessica Rouse 
recommend  Recommended
4 years ago

The staff on Tuesday night was phenomenal. They did an excellent job with my bird Marco. I was very worried but they are very informative! Great job! It was on the costly side, but I knew it would be. They did refund some of my money because it ended up not costing as much as they thought. I loved how they kept open communication the whole time. Asked before doing any procedures. And it is hard to find a good vet and emergency vet that works with birds! 

Business response:

Thank you for sharing your experience, Jessica! We were so happy to help Marco! 

Sara Wernette's profile image
Sara Wernette 
recommend  Recommended
4 years ago

Even though there wasn't anything they could do for our fur baby they still were absolutely wonderful with us and my daughter. They let us have our time we needed and helped with the process of cremation and options. And even though they didn't know us they sent us a wonderful sympathy card. 

Business response:

Thank you so much for your kind words, Sara. We are so sorry that you lost Elsa, she was clearly well-loved. Please take care and let us know if you need anything. 

Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids

How is Animal Emergency and Specialty Hospital of Grand Rapids rated?

Animal Emergency and Specialty Hospital of Grand Rapids has a 4.4 star rating with 5,016 reviews. 

When is Animal Emergency and Specialty Hospital of Grand Rapids open?

Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.