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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedThese vets and assistants were awesome. We brought our Manx Ragdoll mixed cat that had just had kittens the day before, and wasn't acting right. We thought she may have a retained placenta or a kitten still in there. After doing testing they said there wasn't a kitten in there, but she did have an infection in her uterus. They sent us home with pain relievers and antibiotics. Three days later Angel Bunny is doing so much better as well as her 5 kittens. Thank you all so much ❤
Business response:
Thank you so much for sharing your positive experience!
I found the staff very helpful. They explained the process clearly and kept me informed about my pet’s condition.
Business response:
Thank you for sharing your experience, Darlene!
I cannot thank the staff and veterinarians enough at AEH. Our beloved delta dawn was the victim of a hit and run. She still has a long way to go to recovery but without them I don’t want to even think about what could of happened to her. Thank you everyone!!
I appreciate the staff and veterinarians. I live 1hr away and they were the only clinic open to help, I’m very grateful they were able to help my baby. The staff member I encountered was extremely kind and professional but I will say the company is extremely over priced and I wish they were more affordable. Getting your pet diagnosed and medicated shouldn’t cost over $600.
Business response:
Thanks, Jessica! We try to keep prices as low as possible while providing a decent standard of living for our amazing employees. We know veterinary care (especially at an ER) can get pricey. Thank you for recognizing our wonderful team!
The staff is professional, compassionate, and thorough. They follow pandemic guidelines for the safety of the staff and their clients- as a retired communicable disease nurse with Ottawa County Health Department I am sensitive to prevention of communicable disease and AEH is doing it right. My sweet greyhound received excellent care and the instructions for his follow up care were thorough and easy to understand. Thank you to all the staff for working on their New Years Eve and day to take care of JW Deputy Dawg. He's doing ... read more
Business response:
Thank you, Florence! We work so hard to make sure our clients have this kind of experience, and it always feels good to know we are meeting peoples' needs. We appreciate you taking the time to share. We will let the team know they were helpful to you!
I have been going here for over 2 years now. They are very compassionate and knowledgeable. The environment is warm and calming. They helped me with end of life decisions with my beloved cat and they have helped numerous times now when my two dogs get into trouble. Loki just spent the last 10 hours with them and when I called for an update they told me how cute he was and that he’s such a good boy he’s hanging out in the lobby with them! They truly love animals and I do not worry at all when I have to leave my pet children ... read more
Business response:
Thank you for your amazing review, Camille! We love what we do and we are so glad to be here for you and your pet. Take care!
On Christmas morning our almost 13 year old Labrador took a turn for the worst and we brought him in. Ultimately and unfortunately, we had to put him to sleep forever. We are SO thankful for the staff working the holiday and the care they gave Maverick and our family. The doctor explained the process to my family, kneeled down to eye level with my children and was tearful with us as we said our last goodbyes. The hospital was very busy that day but they never rushed us. The empathy, sympathy and overall care was beyond anyth... read more
Business response:
Thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are so glad that we were able to provide comfort and peace during this tough process. Please don’t hesitate to give us a call should you need anything.
We were thrilled with the Animal Emergency Hospital. They took great care of our dog, who got sick after eating too much sand on Christmas Eve. They were much faster than we expected, identified the problem quickly, and had her feeling better in no time. We're so grateful!
It was 11:30pm on Christmas Day and I had to bring my Aussie girl in because she had just eaten a lb of chocolate! I had to drive 45 min to get to AEH and, when I got there, the staff was amazing 🥰. They took care of my girl and I was able to pick her up the next morning.
Business response:
Thank you for sharing your experience, Michele! We were so happy that we had the opportunity to treat your sweet Lydie! We hope that she's continuing to improve at home!
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,794 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.