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Animal Emergency and Specialty Hospital of Grand Rapids
- Emergency Pet Hospital
- Grand Rapids, MI
About this business
Veterinary Clinics & HospitalsVeterinarians
Location details
3260 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
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RecommendedI just had my first severe medical emergency for my 12 year old dog, Hank, and this was the only place open to take him to in the middle of the night and I could not be happier. Every single staff member I encountered, texted, or talked with on the phone were EXTREMELY kind and helpful. All of these folks are angels, every single one of them, and I am forever thankful for the care, compassion, and knowledge of them all. Thank you, from the bottom of my heart, for saving my fur baby and providing him with the absolute bes... read more
Business response:
Stephanie, thank you for taking the time to write such a kind and positive review. We are so pleased to know that we delivered for you and Hank during a time of need. He is a very sweet boy and he's very lucky to have you! We have such a special team and are thankful every day for the effort and compassionate care to treat our furry friends as family members. Thank you again for taking the time to touch our team positively and we wish you both the best!
The check in was easy, service was friendly, but more importantly thorough, and accurate. Best Animal hospital in town, and cost effective for an emergency service.
Business response:
Thank you, Susan! We really appreciate it!
I do not have enough positive feedback about this hospital, I have been here a couple times and they are always so sweet and gentle no matter the circumstances. From having a sick animal needing care to having to send your baby over the rainbow bridge, these guys are top notch in the care they give both animals and the owners. My boy was sick all day there yesterday and they made sure to update me on his condition and even sent me a picture of him, they made sure he received all of the love and medications he needed while in... read more
Business response:
Thank you for your kind words Amber! We absolutely love Boomer, he was such a good boy for us. Be sure to give him some belly rubs from us.
The attention our chihuahua received the minute she walked in, it was a comfortable set-up and certainly a compassionate, patient caring staff. We appreciated the pics of her while in their care and the txt that kept us informed. Being abel to speak with the Surgeon was the best part while in there care. We are very happy with the overall progress and would definitely take the rest of our pets if the need arises. Thank You.
Business response:
Thank you for your kind compliments, Criselda! We appreciate you trusting us with Chiqlet's care, and we hope that she continues to feel better!
We will never go anywhere else for an emergency than AEH. Everyone was friendly and calm in a time where we as pet parents were not. We absolutely love the text updates and how transparent everything is from billing to the care of our fur babies. I cannot express enough thanks for everything you do and continue to do in the middle of a pandemic. Thank you!!! (Pic of Thunder after we brought him home 💕)
Business response:
Thank you so much for sharing your experience, Erica! Our staff loves what they do and we're grateful we were able to provide you a positive experience. We hope that Thunder continues to improve at home and please let us know if you need anything!
The team at the Animal Emergency Hospital was caring and compassionate at every step of the way with our sweet border collie Tippy. They were always willing to answer our questions, give us our space and time when we needed it and took such good care of our sweet boy.
Business response:
Thank you so much for your review! Take care and please give sweet Tippy our love!
they were awesome to deal with
Business response:
Thank you for sharing your experience, Mikkii! Please give Roxie pets from us!
My baby Jaba had an emergency yesterday morning and I called 2 different places before going here. I couldn’t get her in anywhere and she really needed help. I was super thankful that as soon as I called AEH the automated message said if it’s a medical emergency to just head right there. They took such good care of my pup and I was able to pick her up within a couple hours. Thank you so much for all your help ❤️🐾
Business response:
Thank you for your kind review, Sara! Jaba is such a sweet girl and we hope she is recovering well at home!
The staff at Animal Emergency Hospital was amazing! They kept us updated while our 11 month old Labrador was there. Sending texts and photos really put our worries at ease. Thank you so much for compassion and care of our sweet Leroy.
Business response:
Thank you Jodie! Leroy was the best boy while he was here, we hope he is recovering well at home.
Frequently asked questions about Animal Emergency and Specialty Hospital of Grand Rapids
How is Animal Emergency and Specialty Hospital of Grand Rapids rated?
Animal Emergency and Specialty Hospital of Grand Rapids has a 4.9 star rating with 3,552 reviews.
When is Animal Emergency and Specialty Hospital of Grand Rapids open?
Animal Emergency and Specialty Hospital of Grand Rapids is open now. It is open 24/7.